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Moto G not Charging via USB cable

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By padhu1989, Senior Member on 11th March 2014, 05:39 PM
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I have Mato G XT1033, just got it yesterday. And I have my old samsung data cable with me. I am using the samsung's one since there is no data cable provided by moto g. today I tried charging my mobile in my office, when I connected my phone to the CPU, its showing "Charging" in the notification bar, but after a minute, I can see in battery settings, it showing as "Not charging" but I can still the charging logo in my battery icon.

There is a restriction policy in my office computer, it wont allow to install device drivers... Moto G is not getting charging because of this limitation in my office PC or any bug in my phone?

Kindly help...Thanks in advance.
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11th March 2014, 07:53 PM |#2  
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I tested on my ubuntu laptop, could charge only when tethering via USB O.o

powersupply from USB too low??
12th March 2014, 02:26 AM |#3  
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Nope, that is USB cable is working for other phones.. like Samsung, Nokia... in my home its working.. I suspect the limitation in my office is preventing the charging.... I think in order to charge motog, one need to install device drivers also...

Sent from my XT1033 using xda app-developers app
14th March 2014, 10:20 AM |#4  
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Quote:
Originally Posted by padhu1989

I suspect the limitation in my office is preventing the charging.... I think in order to charge motog, one need to install device drivers also...

Sounds incredable.

I've encountered charger/cable combinations that just did not charge the moto, but changing the charger or cable solved it. There should be no need for drivers whatsoever.
28th June 2014, 05:07 PM |#5  
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I experienced the same issue with MOTO E.
The below solution worked for me.
Once you attach the charger to the PC and the phone the default setting is applied and the phone is connected as Media device.
Swipe down to see the notification center and click on the message that provides the USB connection info.
Change the option to Camera(PTP) and it will start charging the phone.

Hope it works for MOTO G as well.
Last edited by PSatish; 28th June 2014 at 05:14 PM. Reason: Updated the steps
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28th June 2014, 08:09 PM |#6  
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Quote:
Originally Posted by PSatish

I experienced the same issue with MOTO E.
The below solution worked for me.
Once you attach the charger to the PC and the phone the default setting is applied and the phone is connected as Media device.
Swipe down to see the notification center and click on the message that provides the USB connection info.
Change the option to Camera(PTP) and it will start charging the phone.

Hope it works for MOTO G as well.

I bet it doesn't work.. it will show charging for moment.. it won't charge later then. I found out it was a USB charger issue and now I'm using Samsung USB cables.. I'm not facing any issues.. my phone charging with the default settings...

Sent from my Moto G using XDA Premium 4 mobile app
28th June 2014, 08:14 PM |#7  
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It worked for me and is still working without issues.
I cannot comment on MOTO G as I do not own it. For MOTO E it works.
All the best.............
17th July 2014, 03:21 AM |#8  
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MOTO E charging based on windows OS version
What I have observed for MOTO E is the USB cable can be used for data connection and charging. But NOT in XP OS based system where it is only transferring data, where as in Windows 7 based system the Phone is charging as well as transferring data
I have tried both in 2-3 systems ( of both type each) and the result was same. I have tried with 3 different cable in different PC each time result was same. However the MOTO G was tried only in one XP based ( and one cable only) system where it was charging
Has anyone else also had the same experience
17th July 2014, 12:47 PM |#9  
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Quote:
Originally Posted by padhu1989

Nope, that is USB cable is working for other phones.. like Samsung, Nokia... in my home its working.. I suspect the limitation in my office is preventing the charging.... I think in order to charge motog, one need to install device drivers also...

Sent from my XT1033 using xda app-developers app


That is not true. There is no need for device drivers. In my office i also have no admin rights and i don't have any drivers on my pc, but still it is charging.
5th August 2014, 11:04 AM |#10  
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Just bought a Moto G 4G.

Noticed this behaviour in my office when connected via USB to my laptop.

I've discovered that if I plug the cable in with the screen off / locked state, it continues to charge as it should via the USB

It's only once you unlock the screen (hitting the power button to wake the screen is fine and doesn't affect it - I use a pattern lock) and the phone detects a data connection, it then drops the charging function.

So as long as the phone doesn't go into transfer mode charging is good.
5th September 2014, 11:32 AM |#11  
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I never had a charging problem.........till today.
Wonder why this suddenly happend?!

I daily charge my phone at work using the USB port of my PC.
On my PC there are no drivers installed due to administrator restictions but i could charge the phone till now always without any problems. Today i wanted to charge my mobile and suddenly it did not charge. Restarted phone and pc what did not solve the problem. Also i was using always the same cable and the same usb ports. But below quoted suggestion helped me out of trouble. I thought charging problems were solved using 4.4.4?!
Damn.


Quote:
Originally Posted by PSatish

I experienced the same issue with MOTO E.
The below solution worked for me.
Once you attach the charger to the PC and the phone the default setting is applied and the phone is connected as Media device.
Swipe down to see the notification center and click on the message that provides the USB connection info.
Change the option to Camera(PTP) and it will start charging the phone.

Hope it works for MOTO G as well.


@vkr200710: In our office we also have XP based PC's. Glad that there will be soon a Rollout!
Last edited by mokkami; 5th September 2014 at 11:42 AM.
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