Wow, what number did you call because the person I talked to at Motorola kept insisting that I dropped it and and the warranty doesn't cover physical damage
---------- Post added at 09:52 AM ---------- Previous post was at 09:46 AM ----------
---------- Post added at 09:52 AM ---------- Previous post was at 09:46 AM ----------
I counted 7 of these cracks on my wife's X. I made her put it back in its otterbox commuter, cause she's dropped it several times. Not even attempting any repair or sending it in. I'll get her a new back for peanuts soon and switch them. Not worth pursuing such an inexpensive issue. ?
---------- Post added at 07:54 AM ---------- Previous post was at 07:54 AM ----------
White X that is.
Damn you lucked out with moto tech support that you called. The one I called just bull****s me around.Just got a RMA today for this issue. Motorola gave no issues doing the exchange. The person I was talking to said it is a known issue with phones with early build dates.
Don't really understand the early build date issue as I just got the GSM Dev version 2 months ago.
They said I would get a brand new phone so we will see what the build date is on the box when I get it.
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