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Heads Up, Verizon can tell if you're rooted

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1st June 2014, 04:36 PM |#61  
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Let me clear the air. In 1975, the federal government passed The Magnuson–Moss Warranty Act. While this act covers a lot of other warranty related issues, the part that applies to us is this: Motorola cannot void your entire warranty because your phone has been modified by rooting/romming. However, if your phone develops an issue (ex. bricks, won't turn on, etc) they (Motorola) have to prove that the failure was the direct result of your alteration. And then are not required to fix/replace your phone.

More specificially, let's look at law according to the Magnusson-Moss Act Chapter 50 of United States Code Section 2304 {Also attached, unabdriged}:



Waiver of standards
The performance of the duties under subsection (a) of this section shall not be required of the warrantor if he can show that the defect, malfunction, or failure of any warranted consumer product to conform with a written warranty, was caused by damage (not resulting from defect or malfunction) while in the possession of the consumer, or unreasonable use (including failure to provide reasonable and necessary maintenance). (d) Remedy without charge For purposes of this section and of section 2302© of this
title, the term "without charge" means that the warrantor may not assess the consumer for any costs the warrantor or his representatives incur in connection with the required remedy of a warranted consumer product. An obligation under subsection (a)(1)(A) of this section to remedy without charge does not necessarily require the warrantor to compensate the consumer for incidental expenses; however, if any incidental expenses are incurred because the remedy is not made within a reasonable time or
because the warrantor imposed an unreasonable duty upon the consumer as a condition of securing remedy, then the consumer shall be entitled to recover reasonable incidental expenses which are so incurred in any action against the warrantor.

So how does that mean my warranty isn't voided? If you go out and buy a brand new*Moto X, you root it and have no issues. No problems. Then a 6 weeks later, you plug in your headphones and all of a sudden, no sound is coming out of your head phones. Or the sound coming out of your speaker is crackling. Or your SIM/SD card door breaks off. Just because you rooted your phone, Motorola still has to honor the 1 year warranty pertaining to THOSE problems. They will STILL have to fix your headphone jack, THEY STILL have to install a new speaker and STILL have to give you a new SIM/SD card door.

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