Bordes: Hi, my name is Bordes. How may I help you?
David : Hi Borders
David : any news on Kit Kat for Rogers users in Canada?
David : why all search results points to US customers?
Bordes: Hello David, the Kitkat was released a couple of days ago for the Moto X in Canada. If you do not receive the notification to download it yet you may have to wait.
Bordes: May I please have the IMEI number of your device?
Bordes: Settings> About phone> Status> IMEI
David : Hi Bordes
Bordes: Yes, I am here.
David : Great. I can give you my IMEI
Bordes: Go ahead please: Settings> About phone> Status> IMEI
David : 3****************0
David : Great to know it's there though
David : If there's an OTA manual download link though, that's even better
Bordes: Thank you for that information David. It shows here that your software is up to date. It's because the update was just released and not all Moto X users receive it yet. You may have to wait until you get it.
David : I see. I appreciate you checking into it.
Bordes: No David, the only thing you can do is to manually check under Settings> About phone> System updates.
David : Alright. Will patiently wait. Thanks for the update.