Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,768,220 Members 45,843 Now Online
XDA Developers Android and Mobile Development Forum

Purchased a Dev Edition that cannot be unlocked

Tip us?
 
kpetrie77
Old
#11  
kpetrie77's Avatar
Senior Member
Thanks Meter 176
Posts: 280
Join Date: Aug 2007
Location: Fort Worth

 
DONATE TO ME
It is the unlock page acting up. Someone mentioned this yesterday in the G+ Moto X Community. Tried it with mine and nogo. GSM Dev Edition.

Sent from my Nexus 7 using Tapatalk
Blog: http://www.howdoitech.com
Current Devices: VZW HTC One M8 | Galaxy S5 | Nexus 7 2013
 
cartmenicus
Old
#12  
cartmenicus's Avatar
Recognized Contributor
Thanks Meter 1970
Posts: 2,909
Join Date: Nov 2011
Location: British columbia

 
DONATE TO ME
When I unlocked my moto x it didn't work the first time because I had spaces which I didn't think would matter but it did. So make sure there's no spaces in between the lines.

Sent from my XT1058 using Tapatalk
Device: Nexus 7,nexus 5
Rom: N7: AOSPA, faux kernel. Nexus 5:AOSPA, ElementalX
The Following User Says Thank You to cartmenicus For This Useful Post: [ Click to Expand ]
 
drozek
Old
#13  
Senior Member
Thanks Meter 15
Posts: 148
Join Date: Jun 2007
The hour my VZ DE arrived I used the unlock method on the website
 
Cozume
Old
#14  
Account currently disabled
Thanks Meter 84
Posts: 423
Join Date: Jan 2014
Quote:
Originally Posted by drozek View Post
The hour my VZ DE arrived I used the unlock method on the website
yeah, it is fickle, that is why I told the OP to get it escalated to Tech Level 3 because it will take a few days for them to get back to him. They do get back to you, though. In the mean time, he can keep checking.
 
StiM_AddiCt
Old
#15  
Junior Member - OP
Thanks Meter 3
Posts: 23
Join Date: May 2013
Location: Naperville, IL
Well it finally worked. Thanks for the moral support guys lol.
 
Jayrod1980
Old
#16  
Jayrod1980's Avatar
Senior Member
Thanks Meter 595
Posts: 2,358
Join Date: Feb 2009
Location: Bristow, VA
Quote:
Originally Posted by mcsqwizzys98 View Post
When I unlocked my moto x it didn't work the first time because I had spaces which I didn't think would matter but it did. So make sure there's no spaces in between the lines.

Sent from my XT1058 using Tapatalk
This times 1000. Paste the number string elsewhere and eliminate the zeros before you paste it into the box to get the code.

Sent from my Nexus 5 using XDA Premium 4 mobile app
The Following User Says Thank You to Jayrod1980 For This Useful Post: [ Click to Expand ]
 
pkomarnicki
Old
#17  
pkomarnicki's Avatar
Senior Member
Thanks Meter 52
Posts: 185
Join Date: Mar 2009
I had the same problem, and support didn't have a clue. I just waited and kept trying, and eventually it worked. I don't know what the hold up was, especially since I bought my DE used, but their system eventually catches up.

Sent from my XT1060 using Tapatalk
Moto X Dev Edition XT1060
Stock, Unlocked and Rooted

Previous Devices:
Droid Razr HD XT926
Motorola Photon
HTC Evo
Nexus S
Palm Pre
 
jovanphilip
Old
#18  
jovanphilip's Avatar
Member
Thanks Meter 5
Posts: 62
Join Date: May 2012
Quote:
Originally Posted by Cozume View Post
You have to be logged into the Gmail account that was used to purchase the device.

Tech Level 2 won't know what to do. You will need Tech Level 3 if this problem continues.
Wait. The X is tied to the account it was bought with? It's the first time I've heard of that and I just ordered mines through a friend's account because I don't own a credit card. Is this mentioned anywhere officially? Wow that sucks.
 
boss.
Old
#19  
Member
Thanks Meter 6
Posts: 53
Join Date: Oct 2013
Quote:
Originally Posted by jovanphilip View Post
Wait. The X is tied to the account it was bought with? It's the first time I've heard of that and I just ordered mines through a friend's account because I don't own a credit card. Is this mentioned anywhere officially? Wow that sucks.
No its not linked to the same account. I bought mine on eBay and was able to unlock it. Just make sure that the account linked to your phone - the account shown where you have the quick toggles on the status bar is the one used when try to unlock it.
I had a few problems because I didn't realize that there were spaces when I pasted it into box. Just copy it into a word document and remove the spaces. Then paste into the section and the unlock request button will show at the very bottom of the page.

Sent from my XT1055 using xda app-developers app
The Following User Says Thank You to boss. For This Useful Post: [ Click to Expand ]
 
jovanphilip
Old
#20  
jovanphilip's Avatar
Member
Thanks Meter 5
Posts: 62
Join Date: May 2012
So it arrived! I'm now a very happy Moto X (Dev Edition) owner. And exactly as you said it's only linked to the account it's currently signed in with.

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes