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Why does DE get to keep warranty and not the regular version when bootloader is unloc

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planktoid
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The pamphlet is being edited to display the same language we have on the web site on new units. Sorry your unit did not come with an updated psmphlet but the web site language and new legal agreement takes precedence.

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dobbs3x
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Plug phone in, run a couple commands, copy key, goto Motorola's official unlock site, paste code, get email from Motorola, copy another code in that email. Run command. Profit. I think that is pretty much how you unlock the carrier versions. It's not any having and is an official procedure from Motorola. What's the difference for the DE versions?

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binary visions
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Quote:
Originally Posted by dobbs3x View Post
Plug phone in, run a couple commands, copy key, goto Motorola's official unlock site, paste code, get email from Motorola, copy another code in that email. Run command. Profit. I think that is pretty much how you unlock the carrier versions. It's not any having and is an official procedure from Motorola. What's the difference for the DE versions?

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A) not all the carrier versions can be unlocked, and
B) only the DE versions maintain their warranty after unlocking, as already stated above
 
SymbioticGenius
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Don't blame Motorola. Carriers require locked bootloaders. When you get unlocked phones usually you can do whatever you want to it. The warranty thing is a nice addition but I've never broken a phone to the point where I couldn't fix it myself. Personally I don't see an issue with the colors the warranty is just a bonus.

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freak4dell
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We're talking about the carrier variants that can be unlocked. We already know why AT&T and Verizon variants can't be unlocked, and that's completely irrelevant to this thread.
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arcanexvi
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Originally Posted by freak4dell View Post
We're talking about the carrier variants that can be unlocked. We already know why AT&T and Verizon variants can't be unlocked, and that's completely irrelevant to this thread.
Same premise applies in the poster's comments above you. The carrier doesn't want to encourage this behavior so while they don't stop you from unlocking, they don't want to cover the related warranty issues.

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Jayrod1980
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I can't really see how that is true since t mobile and sprint both have and embrace the nexus program. In fact the t mobile moto x is the XT1053... Same exact phone as the gsm Dev edition save for the words on the back. Hell, if woven white was available through moto maker, I could go build a woven white back and black front phone and have the words "Developer Edition" put on the back and it would simply be the exact same.

I don't really understand the warranty thing with t mobile since a 32gb moto maker x is the exact same price and exact same model with the same process for unlocking. For Verizon I get it because they already have a locked phone policy, but t mobile doesn't. In fact, T-Mobile says they carry the phone but it isn't a T-Mobile branded phone (which is why they don't have Wi-Fi calling on it).

As well, functionality wise, if you want a nice looking unlocked moto x for at&t, you moto make a t mobile version and unlock it.

At least Motorola has a no questions asked return policy. I unlocked mine and was able to return it. Of course I flashed back to stock (huge pain compared to normal fastboot) and relocked it prior to returning. One thing they don't mention is they pay for return shipping, contrary to their website.

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freak4dell
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Originally Posted by arcanexvi View Post
Same premise applies in the poster's comments above you. The carrier doesn't want to encourage this behavior so while they don't stop you from unlocking, they don't want to cover the related warranty issues.

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The carrier has no say in a manufacturer's warranty, especially when the carrier doesn't even sell the phone.
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arcanexvi
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The carrier has no say in a manufacturer's warranty, especially when the carrier doesn't even sell the phone.
It does as far as warranty facilitation. You will no longer be able to walk into your carrier store for support. You'd need to work with Motorola directly. While you may be covered with Moto, your carrier isn't obligated to assist you.

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freak4dell
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Originally Posted by arcanexvi View Post
It does as far as warranty facilitation. You will no longer be able to walk into your carrier store for support. You'd need to work with Motorola directly. While you may be covered with Moto, your carrier isn't obligated to assist you.

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With the US XT1053, you were never able to walk into a carrier store in the first place. T-Mobile does not sell this phone. They will not support it if you walk into a store, regardless of whether you are unlocked or not. And before somebody tries to say that it's still carrier-associated because they have the carrier name on the website when you order, well, so does the Verizon Dev Edition. The warranty is still valid on that when unlocking. Verizon won't help you with that, either, but Motorola will. That's what needs to happen with the T-Mobile X as well.

Sprint is slightly different, but as mentioned, they sell the Nexus phones in their store, which are also not warranty-voided if unlocked. I'm pretty sure they could manage to figure out how to handle the X, too.

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