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Broken Moto X. What to do with it?

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By goodboynyc, Senior Member on 25th April 2014, 08:17 PM
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My girlfriends moto X its kaputz. The LCD and glass are total. She's got a replacement for it already but I'm curious what to do with the broken phone?

The device was still working because she would receive calls and her alarm would ring so theres chat.
 
 
25th April 2014, 08:32 PM |#2  
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Quote:
Originally Posted by goodboynyc

My girlfriends moto X its kaputz. The LCD and glass are total. She's got a replacement for it already but I'm curious what to do with the broken phone?

The device was still working because she would receive calls and her alarm would ring so theres chat.

If you can find a cheap lcd, digitizer for it fix it and use it or sell it. Not many people are buying the moto x though....

MOTO X SLAPPED
25th April 2014, 09:29 PM |#3  
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Quote:
Originally Posted by goodboynyc

My girlfriends moto X its kaputz. The LCD and glass are total. She's got a replacement for it already but I'm curious what to do with the broken phone?

The device was still working because she would receive calls and her alarm would ring so theres chat.

Doesn't Moto fix/replace those for free? I imagine they want the old version back to fix and then sell later as refurbs.
25th April 2014, 09:30 PM |#4  
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Do they? I haven't heard of this.
25th April 2014, 09:54 PM |#5  
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Quote:
Originally Posted by goodboynyc

Do they? I haven't heard of this.

When my wife's Moto X screen and digitizer broke, they sent a new one and requested the old one back within 10 days (I think) before they would charge for the new one.
25th April 2014, 09:58 PM |#6  
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Originally Posted by HeroOfTime

When my wife's Moto X screen and digitizer broke, they sent a new one and requested the old one back within 10 days (I think) before they would charge for the new one.

You just contact Motorla support then?
25th April 2014, 10:02 PM |#7  
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Quote:
Originally Posted by goodboynyc

You just contact Motorla support then?

Yeah. They emailed her a return label to mail it back. She can't remember if it was in the email or in the chat where they told her she needed to send it back. You may want to contact them to check, just in case. Was it a Moto Maker device?
25th April 2014, 10:05 PM |#8  
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No. It was a run of the mill White Moto X from Sprint.
25th April 2014, 10:31 PM |#9  
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If it was from Sprint, it may be a different story. If you got the new one from them, you are probably fine.
26th April 2014, 05:11 AM |#10  
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It amazes me that people can find this forum but can't seem to figure out how to find info within the site.

http://forum.xda-developers.com/show....php?t=2695428
26th April 2014, 12:02 PM |#11  
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I think moto give just one time replacement opportunity..

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