Now, that doesn't work either. What's the problem and how can I fix it?
Chances are it's one of a few things.
Bad cable. Bad ports on laptop. Or the port on your phone.
I'd start with some different cables.
Then try a different pc.
If it's the phone, then that's a problem. The phone ports are fragile. My daughters Gtab3 has a wonky port, cause I'm sure the plastic tab was snapped by her using the tablet while it's plugged in. So now to charge it, it will only work sitting still on whatever and I have to jiggle the cable to get it just right. It's only help by the wires inside now.
|computer, connection, moto x, problem, usb|
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