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[Q] Not getting MMS/data - APN issue?

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Default [Q] Not getting MMS/data - APN issue?

Hi everyone, I have an AT&T Moto X that hasn't been able to send or receive multimedia messages, and the data connection doesn't work. From what I've read, I believe it's an APN issue. However, I'm hesitant to mess with the settings because it's still on a basic phone plan, with no data. When I upgraded to the X, AT&T never automatically added a data plan. If possible, I really want to keep it this way, as I have no need for data, but would like to get MMS working.

In this thread (http://forum.xda-developers.com/show....php?t=2238660) post #4 says to leave APN Type set to "phone" if you don't have an LTE plan. Is this a way to make MMS work, but not data? Is there a way to do this at all? And can that be done without AT&T recognizing the smartphone and adding a data plan? Any replies are appreciated

Here's my APN settings, defaults that came with the phone:


Name: AT&T phone
APN: phone
Proxy: not set
Port: not set
username: not set
password: not set
server: not set
mmsc: not set
mms proxy: not set
mms port: not set
mcc: 310
mnc: 410
Authentication type: not set
apn type: default,supl,hipri,dun
apn protocol: ipv4
apn roaming protocol: ipv4
apn enable/disable: enabled
bearer: unspecified
mvno type: not set
mvno value: not set

Name: ATT US MMS
APN: phone
Proxy: not set
Port: not set
username: not set
password: not set
server: not set
mmsc: http://mmsc.mobile.att.net
mms proxy: proxy.mobile.att.net
mms port: 80
mcc: 310
mnc: 410
Authentication type: not set
apn type: mms
apn protocol: ipv4
apn roaming protocol: ipv4
apn enable/disable: enabled
bearer: unspecified
mvno type: not set
mvno value: not set
 
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You need some sort of data to download multimedia. Does it work with Wifi?
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Quote:
Originally Posted by ai6908 View Post
You need some sort of data to download multimedia. Does it work with Wifi?
You mean a data connection, not plan, right? It doesn't work over wifi. From what I've read, only Sprint allows downloading MMS over wifi, not AT&T.
 
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I have the same problem, data just all of a sudden quit working and I had an LTE connection with no problems since I got the phone in November, same APN's as you on my phone and both always worked. I now get nothing no 2G, 3G, HSPA+ or LTE. SMS and calls still work but no MMS as expected since it requires a data connection. Spent 2 hours with AT&T both online and in store trying to see if it was anything on their end. Tried every APN they could find for the MotoX, about 4 or 5 different ones they came up with, even tried a new SIM card and still nothing. I did a factory reset last night in desperation and still no data so I finally RMA'd the phone with Motorolla tech support and the new (refurbished) one should arrive tomorrow. We'll see if that fixes it.
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You had to send it back? Oh wow. Please post an update when you get your new phone or get it figured out. Thanks for the response!!
 
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Quote:
Originally Posted by add lightness View Post
Hi everyone, I have an AT&T Moto X that hasn't been able to send or receive multimedia messages, and the data connection doesn't work. From what I've read, I believe it's an APN issue. However, I'm hesitant to mess with the settings because it's still on a basic phone plan, with no data. When I upgraded to the X, AT&T never automatically added a data plan. If possible, I really want to keep it this way, as I have no need for data, but would like to get MMS working.

In this thread (http://forum.xda-developers.com/show....php?t=2238660) post #4 says to leave APN Type set to "phone" if you don't have an LTE plan. Is this a way to make MMS work, but not data? Is there a way to do this at all? And can that be done without AT&T recognizing the smartphone and adding a data plan? Any replies are appreciated

Here's my APN settings, defaults that came with the phone:


Name: AT&T phone
APN: phone
Proxy: not set
Port: not set
username: not set
password: not set
server: not set
mmsc: not set
mms proxy: not set
mms port: not set
mcc: 310
mnc: 410
Authentication type: not set
apn type: default,supl,hipri,dun
apn protocol: ipv4
apn roaming protocol: ipv4
apn enable/disable: enabled
bearer: unspecified
mvno type: not set
mvno value: not set

Name: ATT US MMS
APN: phone
Proxy: not set
Port: not set
username: not set
password: not set
server: not set
mmsc: http://mmsc.mobile.att.net
mms proxy: proxy.mobile.att.net
mms port: 80
mcc: 310
mnc: 410
Authentication type: not set
apn type: mms
apn protocol: ipv4
apn roaming protocol: ipv4
apn enable/disable: enabled
bearer: unspecified
mvno type: not set
mvno value: not set
Not sure if this is the issue, but AT&T's own site says that the MMSC url should be: http://mmsc.cingular.com

You may give that a shot.

Additionally, from what I understand, MMS is ONLY transmitted through either EDGE, HSPA, HSPA+, or LTE

If you don't have data at all, I'm not sure if you can even send or receive MMS.


Good Luck
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