Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,784,877 Members 51,072 Now Online
XDA Developers Android and Mobile Development Forum

[Q] Not getting MMS/data - APN issue?

Tip us?
 
add lightness
Old
#1  
Junior Member - OP
Thanks Meter 0
Posts: 4
Join Date: May 2014
Default [Q] Not getting MMS/data - APN issue?

Hi everyone, I have an AT&T Moto X that hasn't been able to send or receive multimedia messages, and the data connection doesn't work. From what I've read, I believe it's an APN issue. However, I'm hesitant to mess with the settings because it's still on a basic phone plan, with no data. When I upgraded to the X, AT&T never automatically added a data plan. If possible, I really want to keep it this way, as I have no need for data, but would like to get MMS working.

In this thread (http://forum.xda-developers.com/show....php?t=2238660) post #4 says to leave APN Type set to "phone" if you don't have an LTE plan. Is this a way to make MMS work, but not data? Is there a way to do this at all? And can that be done without AT&T recognizing the smartphone and adding a data plan? Any replies are appreciated

Here's my APN settings, defaults that came with the phone:


Name: AT&T phone
APN: phone
Proxy: not set
Port: not set
username: not set
password: not set
server: not set
mmsc: not set
mms proxy: not set
mms port: not set
mcc: 310
mnc: 410
Authentication type: not set
apn type: default,supl,hipri,dun
apn protocol: ipv4
apn roaming protocol: ipv4
apn enable/disable: enabled
bearer: unspecified
mvno type: not set
mvno value: not set

Name: ATT US MMS
APN: phone
Proxy: not set
Port: not set
username: not set
password: not set
server: not set
mmsc: http://mmsc.mobile.att.net
mms proxy: proxy.mobile.att.net
mms port: 80
mcc: 310
mnc: 410
Authentication type: not set
apn type: mms
apn protocol: ipv4
apn roaming protocol: ipv4
apn enable/disable: enabled
bearer: unspecified
mvno type: not set
mvno value: not set
 
ai6908
Old
#2  
ai6908's Avatar
Senior Member
Thanks Meter 266
Posts: 3,605
Join Date: Nov 2006
Location: Land of Lincoln

 
DONATE TO ME
You need some sort of data to download multimedia. Does it work with Wifi?
Hit "THANKS" button if you like the above post!!
Moto Atrix HD ROM - Batakang
HTC Flyer (WiFi) ROM - Stock Honeycomb3.2 No Root
My UnderVolt Tweak for cfX
 
add lightness
Old
#3  
Junior Member - OP
Thanks Meter 0
Posts: 4
Join Date: May 2014
Quote:
Originally Posted by ai6908 View Post
You need some sort of data to download multimedia. Does it work with Wifi?
You mean a data connection, not plan, right? It doesn't work over wifi. From what I've read, only Sprint allows downloading MMS over wifi, not AT&T.
 
kzoodroid
Old
(Last edited by kzoodroid; 22nd May 2014 at 08:34 PM.)
#4  
kzoodroid's Avatar
Senior Member
Thanks Meter 263
Posts: 1,340
Join Date: Jun 2010
Location: Kalamazoo
I have the same problem, data just all of a sudden quit working and I had an LTE connection with no problems since I got the phone in November, same APN's as you on my phone and both always worked. I now get nothing no 2G, 3G, HSPA+ or LTE. SMS and calls still work but no MMS as expected since it requires a data connection. Spent 2 hours with AT&T both online and in store trying to see if it was anything on their end. Tried every APN they could find for the MotoX, about 4 or 5 different ones they came up with, even tried a new SIM card and still nothing. I did a factory reset last night in desperation and still no data so I finally RMA'd the phone with Motorolla tech support and the new (refurbished) one should arrive tomorrow. We'll see if that fixes it.
Moto X GSM Dev. Ed.- 4.4.3, Stock w/ Xposed GEL; Nexus 4 - Stock 4.4.4, Rooted; Galaxy Tab 7 Plus - Stock 4.2
 
add lightness
Old
#5  
Junior Member - OP
Thanks Meter 0
Posts: 4
Join Date: May 2014
You had to send it back? Oh wow. Please post an update when you get your new phone or get it figured out. Thanks for the response!!
 
samwathegreat
Old
#6  
samwathegreat's Avatar
Senior Member
Thanks Meter 1,374
Posts: 1,708
Join Date: Apr 2010

 
DONATE TO ME
Quote:
Originally Posted by add lightness View Post
Hi everyone, I have an AT&T Moto X that hasn't been able to send or receive multimedia messages, and the data connection doesn't work. From what I've read, I believe it's an APN issue. However, I'm hesitant to mess with the settings because it's still on a basic phone plan, with no data. When I upgraded to the X, AT&T never automatically added a data plan. If possible, I really want to keep it this way, as I have no need for data, but would like to get MMS working.

In this thread (http://forum.xda-developers.com/show....php?t=2238660) post #4 says to leave APN Type set to "phone" if you don't have an LTE plan. Is this a way to make MMS work, but not data? Is there a way to do this at all? And can that be done without AT&T recognizing the smartphone and adding a data plan? Any replies are appreciated

Here's my APN settings, defaults that came with the phone:


Name: AT&T phone
APN: phone
Proxy: not set
Port: not set
username: not set
password: not set
server: not set
mmsc: not set
mms proxy: not set
mms port: not set
mcc: 310
mnc: 410
Authentication type: not set
apn type: default,supl,hipri,dun
apn protocol: ipv4
apn roaming protocol: ipv4
apn enable/disable: enabled
bearer: unspecified
mvno type: not set
mvno value: not set

Name: ATT US MMS
APN: phone
Proxy: not set
Port: not set
username: not set
password: not set
server: not set
mmsc: http://mmsc.mobile.att.net
mms proxy: proxy.mobile.att.net
mms port: 80
mcc: 310
mnc: 410
Authentication type: not set
apn type: mms
apn protocol: ipv4
apn roaming protocol: ipv4
apn enable/disable: enabled
bearer: unspecified
mvno type: not set
mvno value: not set
Not sure if this is the issue, but AT&T's own site says that the MMSC url should be: http://mmsc.cingular.com

You may give that a shot.

Additionally, from what I understand, MMS is ONLY transmitted through either EDGE, HSPA, HSPA+, or LTE

If you don't have data at all, I'm not sure if you can even send or receive MMS.


Good Luck
Help us keep XDA fun and safe. Please read the RULES, and please respect your fellow members.

Looking for a new carrier? Check out Republic Wireless!
Plans starting at $10 for unlimited talk/text and $25 with unlimited data.
Use this link to save $20. RW is my carrier and I couldn't be happier with them.


I successfully CRACKED the SIM-LOCK on the Sprint XT1056 Moto X. Read about it HERE



Donate to me via BitCoin - 1samwaLJ7EdQFGME1dkUGPFZywUEKnXcT
 
add lightness
Old
#7  
Junior Member - OP
Thanks Meter 0
Posts: 4
Join Date: May 2014
Time for a very late update, in case anyone else has this issue. I did finally get my data working, using the 3G APN settings on this page: (first result when you google "att apn settings", I can't post links yet)

Now, I mentioned in my first post that I really only wanted mms, so what I did was make two new APNs - one a copy of my original, non-working APN, but with APN type changed to only "default", and I selected this one. The second APN is the settings from the link above, but with APN type changed to only "mms". So now when I have data turned on, only mms works, not any other mobile data. AT&T still hasn't recognized the smartphone on the account and thus hasn't forced me to add a data plan.

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Give Your Notification Shade a Facelift with these Modding Guides

Modification has always been one of the strong suits of Android, due in … more

Keep Track of How Much Your Car Truly Costs with Car Logbook

It’s a very well established fact that cars are expensive. In addition to … more

New Nvidia SHIELD Tablet OTA! Moto G 4G Gets Official CyangenMod 11 Nightlies – XDA Developer TV

The Nvidia SHIELD Tablet gets its … more

Prevent Apps from Locking Screen Orientation with HaveOwnOrientation

Most applications on Android play nicely with both landscape and … more