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Hairline cracks - Anyone?

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By jaypeezee, Senior Member on 5th February 2014, 04:01 AM
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22nd April 2015, 11:18 PM |#71  
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Quote:
Originally Posted by James4.0

I am starting the RMA process on my second VZ DE moto X. I as told there is no update fee to have the warranty phone be a Nexus 6 or other.

A nexus 6 would be quite an upgrade, who told you that if I might ask.
 
 
23rd April 2015, 03:46 PM |#72  
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No one told me, I asked the rep if I can pay a fee to have the warranty phone be a different model since I was having issues with the DE back cover cracking on multiple replacements.

But, I was off by 1 month from the last warranty replacement phone. The replacement warranty is for 3 months and it has been 4 months since my last warranty replacement phone, so I am not outside the the warranty. I am going to live with my cracked back cover and not pay the $100 repair fee.
26th April 2015, 03:59 PM |#73  
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If you're handy, you can by colored backs off eBay for under ten bucks and replace it yourself fairly easily. The colored backs don't have this problem.
26th April 2015, 04:21 PM |#74  
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Quote:
Originally Posted by Solutions Etcetera

If you're handy, you can by colored backs off eBay for under ten bucks and replace it yourself fairly easily. The colored backs don't have this problem.

Do you have a tutorial on this? I need to do it...
26th April 2015, 05:48 PM |#75  
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Quote:
Originally Posted by matt1313

Do you have a tutorial on this? I need to do it...

No, but I think iFixit has a teardown. You also might want to do a search on YouTube.

The back is held on via clips around the perimeter, and an adhesive pad inside. You'll need a small plastic pry tool to release the clips. You should heat the back after the clips are released to soften the adhesive to make it easier to separate the back.

The adhesive is bonded to the NFC antenna. Be careful you do not tug so hard on the antenna that you tear its ribbon near its connector. If you do (I did), you can get a new one from China for under 10 dollars.

There is a ribbon cable from the flash on the back to a zif connector on the front, which is easily removed and reconnected.

The toughest part of this is getting the first few clips released, and then just be patient and methodical on the adhesive. The adhesive is plenty sticky enough to be reused.

I did this twice on my phone as I didn't notice I tore the NFC cable the first time around. TEST NFC before reattaching the new back!
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