Chainfire Turns Your Bootanimation into a Logging Center

Having a nice boot animation certainly adds a little bit of aesthetic polish to your … more

Android TV Launcher Pushed to Google Play

Over the past decade, the tech universe has seen two drastic and widely contrasting changes with … more

Cyngn, OnePlus, Micromax – The Legal Battle

Recently, a battle has been waging in India over the rights to distribute the commercial … more

Lean Mean Battery Power Saving App Review

We talk a lot about battery topics here at XDA TV. We talk about everything from Power Banks to USB … more

Welcome to XDA

Search to go directly to your device's forum

Register an account

Unlock full posting privileges

Ask a question

No registration required
Post Reply

Did I get lucky or is a bill coming my way?

OP gpgorbosjr

27th February 2014, 10:11 PM   |  #11  
kbluhm's Avatar
Senior Member
Thanks Meter: 66
 
208 posts
Join Date:Joined: Dec 2010
More
Quote:
Originally Posted by gpgorbosjr

As of right now I have a free replacement. So if they decide to charge me, that'd be a change of tune.

Also, they clearly state on their warranty page that they support in AND out of warranty repairs and that out of warranty repair can be applied for online, which is exactly how I did it.

Link

Now there is no question they can wind up trying to charge me, but they are doing everything they can to imply that isn't what they want to do.

EDIT:

But anyway I'm not trying to say their system is working the right way or that I deserve a free replacement. I'm just making my own observations on the situation. I don't feel like arguing about it. Let's see what happens, but most companies don't offer free replacements, allow you to make/ship the phone THEN chase you down to pay.

The only game changer would be if you bought the $85 two-year protection plan. But you haven't brought that up so I'm left to assume you did not.

But once again, please keep us updated. That form does imply some type of flat-rate replacement service... but it says nothing about giving you a brand spanking new device.
Last edited by kbluhm; 27th February 2014 at 10:36 PM. Reason: more info, thoughts, etc...
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes