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motox keeps losing data connection

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By Jamolah, Senior Member on 30th June 2014, 08:20 PM
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4th July 2014, 02:22 AM |#11  
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Quote:
Originally Posted by lcheng1

I've had a similar issue, but with my XT1053 Moto X. During or after a call, my network would drop down to 4G (so H+ on the Rogers version) and I'd have no data connection. It would take a while to re-establish LTE, which gets kind of annoying. I'm not sure how to fix the issue just yet.

Are you still having these issues?

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4th July 2014, 06:03 AM |#12  
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Quote:
Originally Posted by Jamolah

Are you still having these issues?

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Yup. I've tested it with my S5, Nexus 5, and Z1 Compact and they all have the same issue. I'm thinking it's a Rogers thing.
4th July 2014, 12:58 PM |#13  
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Quote:
Originally Posted by lcheng1

Yup. I've tested it with my S5, Nexus 5, and Z1 Compact and they all have the same issue. I'm thinking it's a Rogers thing.

I've contacted rogers twice, they opened a ticket with their back-end tech guys, they're going to check the towers around my house and work.
I'll keep you posted with my findings.

Also I've asked a few people I know with Rogers if their data connection is dropping and they've told me no.

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5th July 2014, 12:51 AM |#14  
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Rogers called me and said the problem has been resolved but I'm still getting data connection loss

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5th July 2014, 02:49 AM |#15  
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I'm still getting the same problem as well.
5th July 2014, 03:43 PM |#16  
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I still don't understand how this just spontaneously started to happen. And with 2 different MotoXs

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Last edited by Jamolah; 6th July 2014 at 12:51 AM.
7th July 2014, 08:29 PM |#17  
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It only occurred twice today...
So it looks like it's improving.

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Last edited by Jamolah; 7th July 2014 at 08:53 PM.
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