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piece of foam sliding down over front camera.

OP teookie

1st April 2014, 02:37 AM   |  #31  
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Mine has it off center too. No idea if it came like that or not though.

Doesn't seem like anyone has reported occlusion of the image on the sensor though. I would rather not have to return the phone to Moto.
1st April 2014, 04:38 AM   |  #32  
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The only reason I'd even do it was to get to customize my actual own Moto X rather than keep the one I bought.

-Sent from my Moto X-
1st April 2014, 10:30 AM   |  #33  
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Quote:
Originally Posted by danny39

If you get the order number from the person you bought the X from you could probably get the exchange done

Problem is I know most people don't keep in contact nor store the persons number they bought or traded on CL unless they got burned

Sent from my XT1058 using xda premium
1st April 2014, 02:05 PM   |  #34  
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Quote:
Originally Posted by hovax615@hotmail.com

Problem is I know most people don't keep in contact nor store the persons number they bought or traded on CL unless they got burned

Sent from my XT1058 using xda premium

I e-mailed the guy so I still have some info.
2nd April 2014, 10:58 PM   |  #35  
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Moto is replacing mine as well

Sent from my Moto X using Tapatalk
2nd April 2014, 11:19 PM   |  #36  
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Quote:
Originally Posted by I Am Marino

I e-mailed the guy so I still have some info.

i fixed mine in 10 minutes flat. pop off the back and the camera comes right out - see the ifixit site, much easier than getting a replacement.
3rd April 2014, 01:44 AM   |  #37  
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Quote:
Originally Posted by Mayze23

When you say you fixed it did you remove the foam or did you reposition it? I'm getting ready to remove the back and attempt to fix it.

I removed the offending piece entirely. On mine, it wasn't foam. It was more like a black circular sticker just to fill in the slight space between the camera and its opening.
The Following User Says Thank You to Jason.DROID For This Useful Post: [ View ]
3rd April 2014, 04:59 AM   |  #38  
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Quote:
Originally Posted by byt3b0mb

i fixed mine in 10 minutes flat. pop off the back and the camera comes right out - see the ifixit site, much easier than getting a replacement.

i probably could have done that too, but i didn't mind the option of getting a new look on my phone! going from black front, black accent, teal back to nwo White front, Gold accent and Royal back (Notre Dame) but i didn't get the case
5th April 2014, 04:16 AM   |  #39  
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Quote:
Originally Posted by Jason.DROID

I removed the offending piece entirely. On mine, it wasn't foam. It was more like a black circular sticker just to fill in the slight space between the camera and its opening.

It was the sticker on mine also. It's gone now [emoji6]


Quote:
Originally Posted by byt3b0mb

i fixed mine in 10 minutes flat. pop off the back and the camera comes right out - see the ifixit site, much easier than getting a replacement.

It was much easier than I thought. I didn't even have use a prying tool. Just my fingernail.
14th April 2014, 11:28 PM   |  #40  
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Arrow same problem... seems common
My MotoMaker MotoX (XT1060) has this same issue... from what I can tell, it's a common problem straight from the factory.

As with others, my camera appears unaffected (for now), but it sounds like brave/competent folks can DIY the fix without having to deal with the Moto RMA hassle.

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