As soon as I logged in to her Google account I got some messages about updates for apps. So I tried to update them, but every app gives me the "couldn't download (403) error". Even if I try installing new apps it gives me the same error.
Now I've searched and tried some different things:
- switch from WiFi to 3G
- try different WiFi network
- clear cache on Play Store app
- clear cache on Play service
- clear cache on Download manager
- removing and re-adding the Google account
- doing a factory reset
Nothing works. I am now just on the verge of packing everything and sending it back to Amazon. After all the rave reviews I was expecting a great device, but I never had any problems with Android phones before and I've had my fair share of Android phones over the past 5 years or so.
Anybody got any idea how to fix this?