The rear camera on my brother's moto X has stopped working, opening the camera app its fixed on front facing, and the button to switch cameras is gone. He claims it happened completely randomly. I tried clearing camera cache, uninstall updates, reinstall camera app. Also tried clearing cache partition. Tried booting up in safe mode (to see if an app was causing it) and it wasn't working. Only thing I haven't tried is factory reset, which i will try before finally taking it to the at&t store.
I've found like 2 other instances on google and both were resolved by getting a new phone.
So has anyone had this happen? Also any other suggestions I can try before taking it to at&t?
I'm on latest stock 4.4.2 OTA firmware, so i guess flashing a new ROM isn't an option.