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[Q]I am having wireless connectivity problems

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DroidSlave
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Post [Q]I am having wireless connectivity problems

Hello,
Today I have bought a Moto X.
I can't set it up because it doesn't want to connect to my wifi.
  • I have restarted my router and my phone countless times.
  • I have turned off the firewall on my router.
  • I have cleaned the cache on my phone.
But I am still having problems.
When I tap on the network I want to join and tap on "Connect" nothing happens, I get no error messages, nothing!
The connection bar just goes from 4 bars to 1 bar and after a second back to 4. (I am sitting next to my router.)
Sometimes, it says it's connecting but it stops after a few seconds.

The phone has Android 4.4.4
Can someone hlep me please? Thanks!
DroidSlave
 
samwathegreat
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Quote:
Originally Posted by DroidSlave View Post
Hello,
Today I have bought a Moto X.
I can't set it up because it doesn't want to connect to my wifi.
  • I have restarted my router and my phone countless times.
  • I have turned off the firewall on my router.
  • I have cleaned the cache on my phone.
But I am still having problems.
When I tap on the network I want to join and tap on "Connect" nothing happens, I get no error messages, nothing!
The connection bar just goes from 4 bars to 1 bar and after a second back to 4. (I am sitting next to my router.)
Sometimes, it says it's connecting but it stops after a few seconds.

The phone has Android 4.4.4
Can someone hlep me please? Thanks!
Much more info....rooted? unlocked? which variant?

If rooted, use root explorer or similar to browse to /persist and tell us what files you have inside...

Lots of people have borked their /persist partitions and this prevents WiFi from working...

Or it could be a hardware failure. Only step-by-step troubleshooting will give any insight into this, but need additional info.
Help us keep XDA fun and safe. Please read the RULES, and please respect your fellow members.

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DroidSlave
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Quote:
Originally Posted by samwathegreat View Post
Much more info....rooted? unlocked? which variant?

If rooted, use root explorer or similar to browse to /persist and tell us what files you have inside...

Lots of people have borked their /persist partitions and this prevents WiFi from working...

Or it could be a hardware failure. Only step-by-step troubleshooting will give any insight into this, but need additional info.
Thank you for your answer.
I have not rooted the phone.
It's an unlocked model.
I think my router is having problems because I am at my sisters house
and I can connect to their wifi without any problems.
DroidSlave
 
samwathegreat
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Quote:
Originally Posted by DroidSlave View Post
Thank you for your answer.
I have not rooted the phone.
It's an unlocked model.
I think my router is having problems because I am at my sisters house
and I can connect to their wifi without any problems.
Good deal! I'd say you have your answer. Try resetting your router (should be a reset button on back). Aside from that, contact the manufacturer or replace the router...we can't really help with router troubleshooting here.

Good Luck!

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Help us keep XDA fun and safe. Please read the RULES, and please respect your fellow members.

Looking for a new carrier? Check out Republic Wireless!
Plans starting at $10 for unlimited talk/text and $25 with unlimited data.
Use this link to save $20. RW is my carrier and I couldn't be happier with them.


I successfully CRACKED the SIM-LOCK on the Sprint XT1056 Moto X. Read about it HERE



Donate to me via BitCoin - 1samwaLJ7EdQFGME1dkUGPFZywUEKnXcT
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connectivity issues, moto x, wifi problems
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