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Google Play Music no album artwork on lock screen

OP zemerin

23rd February 2014, 04:59 PM   |  #1  
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Hey guys, just got a Moto X and love it. But yesterday night when I was playing music, I unlocked the phone and the album artwork is missing..
The pause and skip buttons appear and work just fine its just the album artwork is gone along with the song title and everything, only shows my wallpaper with the screen controls.

Is there any reason as to why this happened/a fix?

Thanks for any help!
25th February 2014, 12:24 AM   |  #2  
hlaraujo's Avatar
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Flag Rio de Janeiro
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Quote:
Originally Posted by zemerin

Hey guys, just got a Moto X and love it. But yesterday night when I was playing music, I unlocked the phone and the album artwork is missing..
The pause and skip buttons appear and work just fine its just the album artwork is gone along with the song title and everything, only shows my wallpaper with the screen controls.

Is there any reason as to why this happened/a fix?

Thanks for any help!

I got this problem the other day, it was gone when I rebooted the phone, but since the last update, my play music doesn't change the song's name when it is playing with the screen locked and I can't get it to work properly :/
26th February 2014, 05:04 PM   |  #3  
Itachisasuke's Avatar
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Flag South Eastern PA
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I've had this issue from day 1 on Kitkat 4.4. A simple reboot fixes the issue but I believe it has more to do with the Play Music App itself and less to do with the phone. I have not found a permanent fix, but I have however notice the issue is more prevalent when connecting and disconnecting, Bluetooth Audio or connecting or disconnecting headphones with built in controls.
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