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Back Glass Cracked around speaker

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mattcam3
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Exclamation Back Glass Cracked around speaker

I went out tonight to a movie. I put my phone in my pocket when I left the house, took it out once to put it on vibrate at the start of the movie then took it out of my pocket again when I got home. The phone was the only thing in that pocket, so it's not like it was up against my keys or anything.

The phone was intact when I put it on vibrate so while it was in my pocket at some point during the movie or the ride home is when it got cracked.

It seems that the part of the glass that's cut out for the loud speaker got pushed in enough that the glass around it gave way and shattered. I don't remember bumping it on anything or it being jostled in any way, just a typical movie and drive home...

I have insurance on it through Tmobile but I may try and call LG directly first to see if they will do anything considering I didn't drop it or really abuse it in any way that I can think of...

So let this be a warning to you if you have one, be careful about that part of the phone. Maybe be careful to put it facing screen-side-out in your pocket so the back speaker cut out can't be bumped...

The glass around the speaker grill is entirely shattered with cracks spider webbing from it to all 4 corners of the screen. The cracks going to the top are hard to see in the pictures, but their there.

Anyone have any comments or suggestions about contacting LG, or anything else about it?

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jordanishere
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Gorilla glass my ass

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ASavva
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Looks like a bit of flex that's caused it.

That's the first time I've seen a decent picture of the back by the way, and it looks amazing!

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yahoowizard
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That does not seem like Gorilla Glass anymore. Don't think I've ever heard of a phone just magically breaking without any kind of impact.
 
Nickel Dime Bay
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How the hell did that happen in a pocket? Hmm


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xCryonic
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I don't think that the backside of the phone is made from gorilla glass, only the screen. But you still should contact LG, because no way it should blow up like that.

Hope that they change it for you

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mattcam3
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Quote:
Originally Posted by Nickel Dime Bay View Post
How the hell did that happen in a pocket? Hmm
I wish I had a good answer

I was babying this phone as much as possible, it was the only thing in that pocket and I made sure not to use it when over cement or anything in case it did fall.

But this happened while it was INSIDE my pocket, I even had to empty some of the glass shards out of my pocket when I noticed what had happened...
 
yahoowizard
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Quote:
Originally Posted by xCryonic View Post
I don't think that the backside of the phone is made from gorilla glass, only the screen. But you still should contact LG, because no way it should blow up like that.

Hope that they change it for you

Sent from my GT-I9000
Most of the reviews state that both the front and the back of the phone are Gorilla Glass.
 
wilsonlam97
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Quote:
Originally Posted by ASavva View Post
Looks like a bit of flex that's caused it.

That's the first time I've seen a decent picture of the back by the way, and it looks amazing!

Sent from my GT-I9300 using xda premium
LG cheaped out. This can not be gorilla glass. I believe OP.
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phewizzo
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Cmon, u had to out some type of stress on it for it to crack like that. Skinny jeans? Back or front pocket?? Why isnt no one going to T-Mobile stores to buy a case for a all glass phone?

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