Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,770,637 Members 39,653 Now Online
XDA Developers Android and Mobile Development Forum

Nexus 4 USB Issue

Tip us?
 
cyanisblue
Old
(Last edited by cyanisblue; 21st April 2014 at 04:34 AM.)
#1  
cyanisblue's Avatar
Senior Member - OP
Thanks Meter 143
Posts: 101
Join Date: May 2012
Location: Auckland
Default Nexus 4 USB Issue

I'm having a problem with my Nexus 4 that when I connect it to my laptop, I get a message saying "one of the devices attached to this computer has malfunctioned" and shows as "Unknown Device" in device manager. It doesn't show up in my computer. I've made sure MTP is enabled on the phone. I've tried different cables, tried uninstalling drivers and installing the latest official usb drivers. I've tried another computer and same problem. I found this thread saying that it could be a hardware problem. Phone is still under warranty but I have bootloader unlocked and a custom recovery with a stock rom but with no way of returning to complete stock.

Any ideas? Any help is much appreciated.
Google Nexus 4 Owner
 
uchihakurtz
Old
#2  
uchihakurtz's Avatar
Senior Member
Thanks Meter 165
Posts: 584
Join Date: Jan 2013
Location: Depok
Are you by any chance, using Windows XP? If you do,go check How to connect to Windows XP thread.
Devices:
Sony Xperia Z1 Compact (Current) Stock rooted
Nexus 4 mako (Current) Stock and For Sale
Nexus 7 flo (Current) Slimkat ROM + ElementalX Kernel
Galaxy Tab 2 70 handed down to my lil' bro
Galaxy Ace II sold
Motorola XT Fire sold
Galaxy Gio stolen

Stressed out? Get some laugh at 9GAG and enjoy life
 
cyanisblue
Old
#3  
cyanisblue's Avatar
Senior Member - OP
Thanks Meter 143
Posts: 101
Join Date: May 2012
Location: Auckland
No my laptop is running Windows 7 and also tried it on a Windows 8 Laptop.
Google Nexus 4 Owner
 
uchihakurtz
Old
#4  
uchihakurtz's Avatar
Senior Member
Thanks Meter 165
Posts: 584
Join Date: Jan 2013
Location: Depok
Quote:
Originally Posted by cyanisblue View Post
No my laptop is running Windows 7 and also tried it on a Windows 8 Laptop.
Yeah, most probably hardware failure on the phone. You can return to complete stock by following this guide, unroot, then locking the bootloader I think. There should be guides everywhere in the forum. After that you can claim warranty, some places doesn't even check the state of the phone but just to be safe. Good luck dude.
Devices:
Sony Xperia Z1 Compact (Current) Stock rooted
Nexus 4 mako (Current) Stock and For Sale
Nexus 7 flo (Current) Slimkat ROM + ElementalX Kernel
Galaxy Tab 2 70 handed down to my lil' bro
Galaxy Ace II sold
Motorola XT Fire sold
Galaxy Gio stolen

Stressed out? Get some laugh at 9GAG and enjoy life
The Following User Says Thank You to uchihakurtz For This Useful Post: [ Click to Expand ]
 
cyanisblue
Old
#5  
cyanisblue's Avatar
Senior Member - OP
Thanks Meter 143
Posts: 101
Join Date: May 2012
Location: Auckland
Quote:
Originally Posted by uchihakurtz View Post
Yeah, most probably hardware failure on the phone. You can return to complete stock by following this guide, unroot, then locking the bootloader I think. There should be guides everywhere in the forum. After that you can claim warranty, some places doesn't even check the state of the phone but just to be safe. Good luck dude.
How can flash factory image and lock bootloader if I can't get adb/fastboot to work? It won't recognize the device at all.
Google Nexus 4 Owner
 
uchihakurtz
Old
#6  
uchihakurtz's Avatar
Senior Member
Thanks Meter 165
Posts: 584
Join Date: Jan 2013
Location: Depok
Quote:
Originally Posted by cyanisblue View Post
How can flash factory image and lock bootloader if I can't get adb/fastboot to work? It won't recognize the device at all.
Oh right, dang. I think the work around is to find a flashable zip of stock ROM and maybe an app that can relock bootloader directly. I'll try finding some when I'm surfing.

Sent from my blazing fast Nexus 4
Devices:
Sony Xperia Z1 Compact (Current) Stock rooted
Nexus 4 mako (Current) Stock and For Sale
Nexus 7 flo (Current) Slimkat ROM + ElementalX Kernel
Galaxy Tab 2 70 handed down to my lil' bro
Galaxy Ace II sold
Motorola XT Fire sold
Galaxy Gio stolen

Stressed out? Get some laugh at 9GAG and enjoy life
The Following User Says Thank You to uchihakurtz For This Useful Post: [ Click to Expand ]
 
cyanisblue
Old
(Last edited by cyanisblue; 21st April 2014 at 07:23 AM.) Reason: update
#7  
cyanisblue's Avatar
Senior Member - OP
Thanks Meter 143
Posts: 101
Join Date: May 2012
Location: Auckland
Quote:
Originally Posted by uchihakurtz View Post
Oh right, dang. I think the work around is to find a flashable zip of stock ROM and maybe an app that can relock bootloader directly. I'll try finding some when I'm surfing.

Sent from my blazing fast Nexus 4
I found this app which can lock the bootloader and I've found a flashable stock 4.4 recovery.

Which order would I do all this in.

Would I flash stock 4.4 recovery zip then run lock bootloader app then full unroot in supersu?

Edit: Bootloader is locked and stock recovery installed now, all that's remaining is supersu which I can just use the unroot function.
Google Nexus 4 Owner
 
uchihakurtz
Old
#8  
uchihakurtz's Avatar
Senior Member
Thanks Meter 165
Posts: 584
Join Date: Jan 2013
Location: Depok
Did you find the stock ROM though? It should be flashing stock ROM (automatically unroots), recovery, then lock the bootloader

Sent from my blazing fast Nexus 4
Devices:
Sony Xperia Z1 Compact (Current) Stock rooted
Nexus 4 mako (Current) Stock and For Sale
Nexus 7 flo (Current) Slimkat ROM + ElementalX Kernel
Galaxy Tab 2 70 handed down to my lil' bro
Galaxy Ace II sold
Motorola XT Fire sold
Galaxy Gio stolen

Stressed out? Get some laugh at 9GAG and enjoy life
 
cyanisblue
Old
#9  
cyanisblue's Avatar
Senior Member - OP
Thanks Meter 143
Posts: 101
Join Date: May 2012
Location: Auckland
Quote:
Originally Posted by uchihakurtz View Post
Did you find the stock ROM though? It should be flashing stock ROM (automatically unroots), recovery, then lock the bootloader

Sent from my blazing fast Nexus 4
I already had a rooted stock rom installed, and the thing is you need root for the app to lock the bootloader.

Sent from my Nexus 7 using Tapatalk
Google Nexus 4 Owner
 
uchihakurtz
Old
#10  
uchihakurtz's Avatar
Senior Member
Thanks Meter 165
Posts: 584
Join Date: Jan 2013
Location: Depok
Quote:
Originally Posted by cyanisblue View Post
I already had a rooted stock rom installed, and the thing is you need root for the app to lock the bootloader.

Sent from my Nexus 7 using Tapatalk
I think it's safe to lock the bootloader then unroot, since unlocking bootloader is only used to install custom recoveries not rooting.
Devices:
Sony Xperia Z1 Compact (Current) Stock rooted
Nexus 4 mako (Current) Stock and For Sale
Nexus 7 flo (Current) Slimkat ROM + ElementalX Kernel
Galaxy Tab 2 70 handed down to my lil' bro
Galaxy Ace II sold
Motorola XT Fire sold
Galaxy Gio stolen

Stressed out? Get some laugh at 9GAG and enjoy life

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes