AOSP 5.1 ROM Compiled for the Moto E

It’s been a few weeks since the release of Android 5.1 and XDA Senior Member percy_g2 has … more

CutCalc: A Calculator for Mechanical Engineers

Mechanical and mechatronics engineers may want a handy app to calculate data for … more

Google Play Music Customizations – XDA Xposed Tuesday

If Cyanogen Inc. has its way, you won’t be forced into the Google … more

Sony Xperia Z3 Lollipop Framework Ported to CM12

Android 5.0 for Xperia has a unique look and feel. You don’t have to get a Sony … more
Post Reply Subscribe to Thread Email Thread

[Q] Battery swollen, random rebooting, dead at 50%

22nd April 2014, 01:45 PM |#1  
OP Junior Member
Thanks Meter: 1
 
18 posts
Join Date:Joined: Aug 2013
For the last few weeks my phone was dying at 50% battery (no turning off animation, just instant shutdown). I changed my ROM from Cyanogenmod to Paranoid Android, the problem still remained. Few days ago phone started to random reboot. Today I removed the case and found out that the glass of the back of the phone is very shattered, and a bit swollen (few mm above phone level). Now It doesn't even turn on (bootloop with Google text).Is it possible to return it for warranty (phone is about 8 months old) or should I just buy a new battery and a back cover.
 
 
22nd April 2014, 03:31 PM |#2  
acejavelin's Avatar
Senior Member
Flag Bismarck, ND
Thanks Meter: 671
 
2,088 posts
Join Date:Joined: Sep 2009
Donate to Me
More
Quote:
Originally Posted by 00Justas

For the last few weeks my phone was dying at 50% battery (no turning off animation, just instant shutdown). I changed my ROM from Cyanogenmod to Paranoid Android, the problem still remained. Few days ago phone started to random reboot. Today I removed the case and found out that the glass of the back of the phone is very shattered, and a bit swollen (few mm above phone level). Now It doesn't even turn on (bootloop with Google text).Is it possible to return it for warranty (phone is about 8 months old) or should I just buy a new battery and a back cover.

I would contact Google/LG, but to be honest, even though it is 8 months old, you opened it up and glass is broken, then chances they will warranty it out are pretty slim... Replacing the battery and back cover is a very viable option though.
22nd April 2014, 04:32 PM |#3  
Oxious119's Avatar
Senior Member
Thanks Meter: 54
 
324 posts
Join Date:Joined: Apr 2013
If you didn't open your device I guess you should get warranty.

In any case: if the battery is expanded (swollen) do NOT turn it on or connect to A/C! The battery might explode/catch fire!

Sent from my Nexus 4 using xda app-developers app
22nd April 2014, 06:48 PM |#4  
OP Junior Member
Thanks Meter: 1
 
18 posts
Join Date:Joined: Aug 2013
Quote:
Originally Posted by acejavelin

I would contact Google/LG, but to be honest, even though it is 8 months old, you opened it up and glass is broken, then chances they will warranty it out are pretty slim... Replacing the battery and back cover is a very viable option though.

I didn't open it up, I removed protective case, not the cover.
24th April 2014, 03:46 AM |#5  
Senior Member
Flag Coimbatore
Thanks Meter: 10
 
111 posts
Join Date:Joined: Jun 2013
More
Quote:
Originally Posted by 00Justas

I didn't open it up, I removed protective case, not the cover.

Don't worry. If you can make it to bootloader flash stock rom and lock boot loader. If you can't make it to boot loader, the warranty will be denied if the damages are due to custom ROM. Using custom ROM alone cannot be said as a reason for denying warranty.
I had the same problem. The back panel slightly bumped and I flashed stock rom and bootloader as soon as I saw it. Since it was the beginning stage of battery swollen out, they put a new battery under warranty. They asked me question like how long would you charge, etc... Tell them 1.5-2hrs. Chances are 50% that they will accept under warranty.

Sent from my Nexus 4 using Tapatalk
24th April 2014, 11:17 AM |#6  
midnight911's Avatar
Senior Member
Flag Hell
Thanks Meter: 40
 
212 posts
Join Date:Joined: Jun 2012
More
Quote:
Originally Posted by 00Justas

For the last few weeks my phone was dying at 50% battery (no turning off animation, just instant shutdown). I changed my ROM from Cyanogenmod to Paranoid Android, the problem still remained. Few days ago phone started to random reboot. Today I removed the case and found out that the glass of the back of the phone is very shattered, and a bit swollen (few mm above phone level). Now It doesn't even turn on (bootloop with Google text).Is it possible to return it for warranty (phone is about 8 months old) or should I just buy a new battery and a back cover.

I've got exacly same problems with mine. Since my warranty has run out I've just bought new battery and changed it myself. Everything works now as it should. Try warranty, if not buy new battery and back cover if you need.
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes