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[Q] Chrome not able surf and play store not able to download anything from internet

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sachinthakur82
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(Last edited by sachinthakur82; 10th January 2014 at 05:08 AM.) Reason: missed important detail earlier
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Unhappy [Q] Chrome not able surf and play store not able to download anything from internet

Chrome on my Nexus 4 is not able to browse any website when connected to wifi. I checked in opera and Opera was working fine.
Play store is able to connect to internet using wi-fi and it shows updates available but when I select download it just goes in infinite loop. At one instance it even gave me 923 error. Other apps are able to use the internet such as whatsapp.


My phone is not rooted. Android 4.4.2

I have tried clear data and cache for both chrome and play. No use.

Please help. Thanks.
 
nexuspur
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Clear the data of playstore services or have you done this yet?

Gesendet von meinem Nexus 4 mit Tapatalk
 
sachinthakur82
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Thumbs up Problem Solved

Quote:
Originally Posted by nexuspur View Post
Clear the data of playstore services or have you done this yet?

Gesendet von meinem Nexus 4 mit Tapatalk
Thanks Nexuspur,

I had called google support they gave some intstructions to boot into safe mode and then clear cache and data etc and now problem is gone.
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