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[Q] For those with their Nexus 4, is the earpiece making a screeching noise?

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By losimagic, Member on 15th November 2012, 10:21 AM
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If I place my Nexus 4 against my ear, I can hear high pitched screeching and some popping coming from the earpiece, even when a call is not taking place. At first I thought it was a heat issue, maybe some capacitors or something getting a bit hot and whistling, so I turned the phone off and the noises stopped instantly.

This is pretty annoying and surely shouldn't be happening
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15th November 2012, 02:22 PM |#2  
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Yes, mine too
Quote:
Originally Posted by losimagic

If I place my Nexus 4 against my ear, I can hear high pitched screeching and some popping coming from the earpiece, even when a call is not taking place. At first I thought it was a heat issue, maybe some capacitors or something getting a bit hot and whistling, so I turned the phone off and the noises stopped instantly.

This is pretty annoying and surely shouldn't be happening

I'm glad you posted that, mine does it too - and I thought I had a faulty phone.
According to support I'm the first to report such a problem, have you called support about it? - 0800 328 6081.
The more of us that call, the better the chance it's sorted (if it's possible).

I can't live with that noise, it's too loud for me as I have sensitive hearing on interference like that.
So it looks like I'm sending mine back for a refund and go buy a S3

It does sound like poor build quality in suppressing electrical interference to the ear speaker, as you say capacitors or even a processor is leaking noise to that speaker in the same way cell/mobile radio causes to external speakers when brought close to them.
15th November 2012, 02:26 PM |#3  
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WOW so many problems already with this thing!!! I don't know about this phone right now
15th November 2012, 04:46 PM |#4  
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Quote:
Originally Posted by rshea

I'm glad you posted that, mine does it too - and I thought I had a faulty phone.
According to support I'm the first to report such a problem, have you called support about it? - 0800 328 6081.
The more of us that call, the better the chance it's sorted (if it's possible).

I can't live with that noise, it's too loud for me as I have sensitive hearing on interference like that.
So it looks like I'm sending mine back for a refund and go buy a S3

It does sound like poor build quality in suppressing electrical interference to the ear speaker, as you say capacitors or even a processor is leaking noise to that speaker in the same way cell/mobile radio causes to external speakers when brought close to them.

I returned it to the store for a refund - they refused to swap it for another as they couldn't hear it > . I've ordered another which I should get tomorrow, and if that has the same issue I'm not sure what to do - it doesn't really sound like something that can be fixed through software, does it?

I asked on another forum and one person replied saying that there's was ok, but maybe they're ears just aren't as sensitive as ours.

I remember as a kid, I could hear CRT TVs from a long way off (no sound was coming through the speakers) and nobody else could.
15th November 2012, 04:54 PM |#5  
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Quote:
Originally Posted by losimagic

I returned it to the store for a refund - they refused to swap it for another as they couldn't hear it > . I've ordered another which I should get tomorrow, and if that has the same issue I'm not sure what to do - it doesn't really sound like something that can be fixed through software, does it?

I asked on another forum and one person replied saying that there's was ok, but maybe they're ears just aren't as sensitive as ours.

I remember as a kid, I could hear CRT TVs from a long way off (no sound was coming through the speakers) and nobody else could.

I think you're right, I too always heard a CRT working (I still can when I see one working!)
Maybe we're hearing interference the average user is not going to hear.

If anyone else is reading this and owns a Nexus 4, try calling your voicemail (which I assume would be free for you) - during the call wait for a few seconds and listen carefully, it's more obvious when you're not talking and in a call.
The noise is almost like having a small fly trapped between the phone and your ear at times, it also reminds me of the noise a hard drive makes at times and most of us know what that sounds like.
15th November 2012, 04:55 PM |#6  
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Quote:
Originally Posted by rshea

I think you're right, I too always heard a CRT working (I still can when I see one working!)
Maybe we're hearing interference the average user is not going to hear.

If anyone else is reading this and owns a Nexus 4, try calling your voicemail (which I assume would be free for you) - during the call wait for a few seconds and listen carefully, it's more obvious when you're not talking and in a call.
The noise is almost like having a small fly trapped between the phone and your ear at times, it also reminds me of the noise a hard drive makes at times and most of us know what that sounds like.

I got it even when I wasn't on a call - a few seconds after powering up the phone and it was there
15th November 2012, 05:08 PM |#7  
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You guys are nerds

No, I can feel your pain! Hopefully you guys can sort this out and this is in general not a common problem with the N4.
16th November 2012, 08:22 AM |#8  
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i don't have this issue
16th November 2012, 10:32 AM |#9  
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It seems to be an issue with the electromagnetic shielding. I get this problem when I am next to my sound system and amplifier. Those things arent shielded. Now in school where theres basically nothing else here my earpiece is completely clean. Not even a hiss.
16th November 2012, 10:47 AM |#10  
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does it also emit a sound when it is swithced on, but the screen is off? i remember i had sth. like this (high-pitched sound) on my first google nexus s, but it was clearly coming from the screen rather than the earpiece.
16th November 2012, 10:48 AM |#11  
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Received a replacement today - it's A LOT better. There's still a very feint buzz, but it's barely noticeable.

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