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[Q] Noob corporate email problem

OP PeterRooter

27th March 2014, 05:56 PM   |  #1  
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Hello,

I have a Nexus 4 running Kitkat 4.4.2 and everything was good until a few days ago. I have a few accounts on the phone but the one I'm trying to fix is the corporate email - I had a stuck message (not in my Outlook inbox but in my phone inbox) and tried deleting & filing in a different folder but nothing worked. With iphones and newer Blackberry devices, you can simply remove the offending account and then add it again which usually fixes glitches like this. After removing the corporate email account from the accounts list and having it hang when trying to recreate it, I ended up doing some reading which led me to the Security section to remove the corporate email from there. Now I am able to create a corporate email account but my only options are POP or IMAP which won't work.

Any ideas...?

Peter
Last edited by PeterRooter; 27th March 2014 at 06:10 PM. Reason: typo
27th March 2014, 06:29 PM   |  #2  
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You probably deleted exchange services. Flash the system img file from the factory image in fastboot.

Sent from my Nexus 5
2nd April 2014, 12:14 AM   |  #3  
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I am an Android beginner - will that wipe my N4 and does it involve rooting it?

Quote:
Originally Posted by jd1639

You probably deleted exchange services. Flash the system img file from the factory image in fastboot.

Sent from my Nexus 5

2nd April 2014, 12:58 AM   |  #4  
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Quote:
Originally Posted by PeterRooter

I am an Android beginner - will that wipe my N4 and does it involve rooting it?

It will not wipe your device or involve rooting, except if you haven't already unlocked the bootloader. That'll wipe your device.

Sent from my Nexus 5
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2nd April 2014, 03:41 AM   |  #5  
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Quote:
Originally Posted by PeterRooter

Hello,

I have a Nexus 4 running Kitkat 4.4.2 and everything was good until a few days ago. I have a few accounts on the phone but the one I'm trying to fix is the corporate email - I had a stuck message (not in my Outlook inbox but in my phone inbox) and tried deleting & filing in a different folder but nothing worked. With iphones and newer Blackberry devices, you can simply remove the offending account and then add it again which usually fixes glitches like this. After removing the corporate email account from the accounts list and having it hang when trying to recreate it, I ended up doing some reading which led me to the Security section to remove the corporate email from there. Now I am able to create a corporate email account but my only options are POP or IMAP which won't work.

Any ideas...?

Peter

Under add account in setting the options should look like this. (Pic attached)
Click image for larger version

Name:	uploadfromtaptalk1396402870751.jpg
Views:	49
Size:	15.3 KB
ID:	2663599



Sent from my Nexus 4 using XDA Premium HD app
2nd April 2014, 05:40 PM   |  #6  
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Quote:
Originally Posted by xxISYMFSxx

Under add account in setting the options should look like this. (Pic attached)
Attachment 2663599

Sent from my Nexus 4 using XDA Premium HD app

I realize that, but it doesn't - the corporate selection isn't listed. Only POP and IMAP...
7th April 2014, 08:48 PM   |  #7  
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Quote:
Originally Posted by jd1639

It will not wipe your device or involve rooting, except if you haven't already unlocked the bootloader. That'll wipe your device.

Sent from my Nexus 5

So to sum up - download fastboot, unlock bootloader and then load the system.img

I'll give it a shot this afternoon, thanks for your help.
11th April 2014, 06:14 PM   |  #8  
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Finally worked up the courage to try this today and ended up with a fresh phone (not what I wanted).

Here's what I did;

put phone in fastboot mode (by pressing vol up, vol down and power)

fastboot devices (to make sure it could see it)

fastboot oem unlock

fastboot flash system system.img (from Kitkat 4.4.2, same OS I was running before this crap started)

fastboot oem lock

fastboot reboot


Then I got to pick a language and start the setup, just like when it came out of the box (minus all my apps, data and pics)...
12th April 2014, 02:08 AM   |  #9  
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Quote:
Originally Posted by PeterRooter

Finally worked up the courage to try this today and ended up with a fresh phone (not what I wanted).

Here's what I did;

put phone in fastboot mode (by pressing vol up, vol down and power)

fastboot devices (to make sure it could see it)

fastboot oem unlock

fastboot flash system system.img (from Kitkat 4.4.2, same OS I was running before this crap started)

fastboot oem lock

fastboot reboot


Then I got to pick a language and start the setup, just like when it came out of the box (minus all my apps, data and pics)...

If you weren't unlocked before, unlocking is what wiped your device. Just flashing the system.img will not wipe the device

Sent from my Nexus 5
Last edited by jd1639; 12th April 2014 at 03:09 AM.

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