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(Q) Nexus 4 RMA

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By Johnsmith12345, Member on 9th April 2014, 08:18 AM
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Hello,

I cracked my screen a few months ago and got it replaced at a third party store. However, it isn't one which is authorized by LG or Google. The phone now has an issue to do with the battery and I have been offered a replacement, with the condition that my phone is under warranty.

Would they notice the replaced screen and therefore reject the replacement request?
 
 
10th April 2014, 01:22 AM |#2  
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Quote:
Originally Posted by Johnsmith12345

Hello,

I cracked my screen a few months ago and got it replaced at a third party store. However, it isn't one which is authorized by LG or Google. The phone now has an issue to do with the battery and I have been offered a replacement, with the condition that my phone is under warranty.

Would they notice the replaced screen and therefore reject the replacement request?

The warranty is void once you open up the phone.
11th April 2014, 09:00 AM |#3  
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If the part is genuine and the repair shop was competent they won't be able to tell. Your battery issue now is quite likely the result of the screen repair as it is easy to damage the battery when replacing the screen. Maybe send it off and if they refuse it you can still change the battery at a shop/yourself
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