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[q] no screen touches being recognized!!!

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By Name., Member on 19th April 2014, 05:05 PM
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Hey XDA, Really need some help here, i'll bullet point my problem for ease of reading:

- 1st Nexus 4 bought from google had wi-fi issues so got replacement
- 2nd replacement nexus 4 was good for about 2 weeks
- randomly screen touches weren't recognized by phone so reboot fixed that
- got worse and more frequent
- now my phone does not recognize screen touches at all
- phone is completely unusable, power volume buttons work though.
- need to ask XDA before another replacement ///

WHAT I'VE TRIED:

- i was on stock, so i tried to reflash stock to get rid of gravity stock and stock kernel
- rebooting phone 3950280359283 times.
- cleared caches.
- asked google play support, they're clueless.
- problem was here before i was unrooted, on complete stock 4.4.2
- also wondering whether its a software or hardware problem. i assume hardware however.
- i still have warranty

ANY IDEAS?!? thanks.
 
 
21st April 2014, 03:28 PM |#2  
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Does a touch recovery recognize touches? If so, it could be a problem of your rom/kernel. Otherwise I think it's a hardware problem.
21st April 2014, 04:37 PM |#3  
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Quote:
Originally Posted by Creepyficate

Does a touch recovery recognize touches? If so, it could be a problem of your rom/kernel. Otherwise I think it's a hardware problem.

My screen works now. However it will still come back every now and then and is fixed by a reboot. When i made this thread it did not work for a whole day, so my device will probably breakdown again. When I use TWRP it does not recognize touches. A good decider. So i guess it is hardware?
21st April 2014, 07:48 PM |#4  
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I think so, but wait for another reply confirming that.
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21st April 2014, 08:21 PM |#5  
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I'd say it's a hardware issue. Definitely get it replaced again.
21st April 2014, 08:25 PM |#6  
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Quote:
Originally Posted by Kaleptik

I'd say it's a hardware issue. Definitely get it replaced again.

Lmao. You're definitely right. It's really annoying they sent me another device with a WORSE problem. Gonna ask google for some sort of compensation. I don't really have time to fiddle with devices re-rooting them transferring all my data again and so on. Too much work.
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