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[Q] Rear glass broken, problem for After sales services ?

OP Bzh2610

7th February 2014, 06:31 PM   |  #1  
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Hello,

I recently experienced Micro USB problems with my Nexus 4. I mailed to the Google Play after sales services and they told me that they will replace my phone.

The fact is that my rear glass is broken (since more than 6 months and it was never a problem) but I do not know if they will agree to take back my Nexus under warranty.

What do you think that will happen if they refuse to take back my phone under warranty ?
Did anyone already experienced this situation ?
Thanks for you help.
Last edited by Bzh2610; 7th February 2014 at 06:34 PM.
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