[SOLUTION] Phone shutting down with battery not empty

[slekkas]

This solved my problem regarding the phone turning of at 50% battery or 37% etc. You will see after applying the settings the battery percentage will change and show the real battery life.
I got this solution from a Google tech.

1) Power off your phone.
2) Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.
3) Use the Volume buttons to scroll through the menu until you see "Bootloader logs"
4) Press and hold the power key for a long time (7+ seconds) until the phone reboots.

 

[Circaflex]

This solved my problem regarding the phone turning of at 50% battery or 37% etc. You will see after applying the settings the battery percentage will change and show the real battery life.
I got this solution from a Google tech.

1) Power off your phone.
2) Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.
3) Use the Volume buttons to scroll through the menu until you see "Bootloader logs"
4) Press and hold the power key for a long time (7+ seconds) until the phone reboots.

is there a source for this information? a link or anything? did you just stumble upon this fix? or did you copy paste from somewhere else?

 

[slekkas]

is there a source for this information? a link or anything? did you just stumble upon this fix? or did you copy paste from somewhere else?

After days and days of searching and trying a zillion things without success and just as I was ready to RMA the phone I stumbled upon this suggestion in the Google forums. It was posted by a Google tech somewhere in the middle of a really big thread that I couldn't find again. No I didn't find this by myself but wanted to share for users to be able to find it easily.

Sent from my Nexus 6 using Tapatalk

 

[markwebb]

I returned my phone a few weeks ago because of this issue and got a replacement from Motorola . I do notice certain kernels will create this situation moreso than the stock rom or stock kernel will not create this issue so that's also something to think about.
However, thanks for the insight should my replacement phone display the same symptoms.

Edit: interesting, I just tried your suggestion and my battery went from 91% to 66%.

I am on the validator kernel using the suggested settings.

Sent from my Nexus 6 using XDA Free mobile app

 

[slekkas]

I returned my phone a few weeks ago because of this issue and got a replacement from Motorola . I do notice certain kernels will create this situation moreso than the stock rom or stock kernel will not create this issue so that's also something to think about.
However, thanks for the insight should my replacement phone display the same symptoms.

Edit: interesting, I just tried your suggestion and my battery went from 91% to 66%.

I am on the validator kernel using the suggested settings.

Sent from my Nexus 6 using XDA Free mobile app

That's good. It means that your battery would have died at about 25%.

Let me ask you? Are you using a wireless charger?

Sent from my Nexus 6 using Tapatalk

 

[markwebb]

That's good. It means that your battery would have died at about 25%.

Let me ask you? Are you using a wireless charger?

Sent from my Nexus 6 using Tapatalk

On occasion at work but not at home. Sounds like another cause. Why would it if I may ask?
I actually find them to be silly as you must plug the charger base via USB which I can do with phone! Just another step IMHO including finding the sweet spot when resting on charger.

Sent from my Nexus 6 using XDA Free mobile app

 

[doitright]

Edit: interesting, I just tried your suggestion and my battery went from 91% to 66%.

Bahaha, quick charge in action. Does not charge quicker, just drags down the "full" point.

 

[slekkas]

On occasion at work but not at home. Sounds like another cause. Why would it if I may ask?
I actually find them to be silly as you must plug the charger base via USB which I can do with phone! Just another step IMHO including finding the sweet spot when resting on charger.

Sent from my Nexus 6 using XDA Free mobile app

I've noticed from my own experience and after talking with others that this issue has started after I started using a wireless charger. Maybe it's just a coincidence but I'm trying to gather some info.

Sent from my Nexus 6 using Tapatalk

 

[slekkas]

Bahaha, quick charge in action. Does not charge quicker, just drags down the "full" point.

How can we disable quick charge?

Sent from my Nexus 6 using Tapatalk

 

[markwebb]

I've noticed from my own experience and after talking with others that this issue has started after I started using a wireless charger. Maybe it's just a coincidence but I'm trying to gather some info.

Sent from my Nexus 6 using Tapatalk

Also raises another question: those turbo chargers. I have 3 from moto and use at home. I don't think however as phone seems to charge correctly and capacity seems to register correctly.

Sent from my Nexus 6 using XDA Free mobile app

 

[slekkas]

Also raises another question: those turbo chargers. I have 3 from moto and use at home. I don't think however as phone seems to charge correctly and capacity seems to register correctly.

Sent from my Nexus 6 using XDA Free mobile app

I will be using the phone for 6-7 days without the wireless charger to see if the problem comes back. If it doesn't I will then use the wireless charger and see if problem shows up. This is an issue with a lot of people and many of them have RMA'd the phone just to realize that the problem came back and it's not a hardware issue.

Sent from my Nexus 6 using Tapatalk

 

[markwebb]

I will be using the phone for 6-7 days without the wireless charger to see if the problem comes back. If it doesn't I will then use the wireless charger and see if problem shows up. This is an issue with a lot of people and many of them have RMA'd the phone just to realize that the problem came back and it's not a hardware issue.

Sent from my Nexus 6 using Tapatalk

I am also going to use a custom kernel for a few days and then stock.

Sent from my XT1095 using XDA Free mobile app

 

[slekkas]

I am also going to use a custom kernel for a few days and then stock.

Sent from my XT1095 using XDA Free mobile app

I'm using Franco Kernel at the moment. Where can I find stock kernel?

Sent from my Nexus 6 using Tapatalk

 

[markwebb]

I'm using Franco Kernel at the moment. Where can I find stock kernel?

Sent from my Nexus 6 using Tapatalk

There is both an encrypted and decrypted one:
http://xdaforums.com/showthread.php?t=2946715
Sent from my Nexus 6 using XDA Free mobile app

 

[doitright]

How can we disable quick charge?

By using a regular 5v charger instead of the idiotic 5/9/12v charger that came with it.

 

[suku_patel_22]

I am having the below issue.
1. If phone is around the 30% mark, and I receive a call, it would just switch off.
2. If i reboot the phone with it being around 30% mark, it will just switch off after displaying the lockscreen.

Is this behavior that is same as the one in the thread?

I tried the mentioned steps and my battery percentage stayed the same. It also shows the same battery percentage in TWRP.

 

[slekkas]

I am having the below issue.
1. If phone is around the 30% mark, and I receive a call, it would just switch off.
2. If i reboot the phone with it being around 30% mark, it will just switch off after displaying the lockscreen.

Is this behavior that is same as the one in the thread?

I tried the mentioned steps and my battery percentage stayed the same. It also shows the same battery percentage in TWRP.

Yes exactly the same problem. Keep pushing the power button a few seconds longer after phone switches off. My problem was fixed but a week later it came back. For others it was fixed permanently. There's a lot of people with this problem and they keep increasing. I fear that certain wireless chargers are causing it. Are you using a wireless charger?

Sent from my Nexus 6 using Tapatalk

 

[suku_patel_22]

Yes exactly the same problem. Keep pushing the power button a few seconds longer after phone switches off. My problem was fixed but a week later it came back. For others it was fixed permanently. There's a lot of people with this problem and they keep increasing. I fear that certain wireless chargers are causing it. Are you using a wireless charger?

Sent from my Nexus 6 using Tapatalk

No I am not using any wireless charger. I only use the turbo charger at home and a 2A N7 charger at work.
I am waiting for 5.1 and will run it for a few days to test . Hope that 5.1 will fix this issue.

Also Google suppport asked me to reboot into safe mode and see if the issue is still there.

 

[PunishedSnake]

Just tried this and it went from 82 to 85%.

I have an issue where the phone turns off at 5%

 

[davisar4]

I have this problem currently with my N6 and it is beyond madding.

First it would do it only when the phone was getting to 30~35% tried the fix.

Now the phone crashes it all the time. 80% crash, charge for a little bit use again 85% crash, charge to 100% use streaming a movie from google play 65% crash. now im going to try a custom rom to see if that will fix it.

tried the fix several time only seems to make it worse.
even with a blank install after reinstalling the stock img the phone will crash.