[Q] fastboot commands hang

[ksin86]

Hi, everyone been searching the forums to no avail.

I have a stock unmodified Nexus 7 2013 and was watching a video the other day when it just froze. I restart it manually and now it won't get past the "Google" screen at startup. I'm able to get to he bootloader (vol down+ pwr) but can't unlock with fastboot nor can I erase any partitions using fastboot. I'm basically preparing to wipe and re-install the stock ROM over top.

Steps taken so far:

• using fastboot, the "fastboot devices" command works and returns a result
• Got as far as the OEM Unlock screen, and entered Yes to perform unlock but it hangs (even overnight)
• but when trying to use "fastboot erase boot" or erase any other partitions, it also hangs.

Just to be clear, this is what I'm doing

C:\fastboot>fastboot devices
079bd1ae fastboot
(This works fine)

C:\fastboot>fastboot oem unlock
(Proceed to unlock on-screen -> HANGS)

C:\fastboot>fastboot erase boot
erasing 'boot'...
(HANGS)

Thanks,
Ryan

 

[aniket0317]

Hi, everyone been searching the forums to no avail.

I have a stock unmodified Nexus 7 2013 and was watching a video the other day when it just froze. I restart it manually and now it won't get past the "Google" screen at startup. I'm able to get to he bootloader (vol down+ pwr) but can't unlock with fastboot nor can I erase any partitions using fastboot. I'm basically preparing to wipe and re-install the stock ROM over top.

Steps taken so far:

• using fastboot, the "fastboot devices" command works and returns a result
• Got as far as the OEM Unlock screen, and entered Yes to perform unlock but it hangs (even overnight)
• but when trying to use "fastboot erase boot" or erase any other partitions, it also hangs.

Just to be clear, this is what I'm doing

C:\fastboot>fastboot devices
079bd1ae fastboot
(This works fine)

C:\fastboot>fastboot oem unlock
(Proceed to unlock on-screen -> HANGS)

C:\fastboot>fastboot erase boot
erasing 'boot'...
(HANGS)

Thanks,
Ryan

Try using Wug"s Nexus Root Toolkit

 

[ksin86]

Try using Wug"s Nexus Root Toolkit

Hi, thanks for the tip, I have been using it but maybe not doing it correctly?

I'm assuming that the toolkit does the same thing as my fastboot commands but I'll give it a try again.

Could you give me some direction or instructions as how to proceed?

 

[Aerowinder]

Nobody knows how to fix the tablets that won't unlock. Many have asked, none have ever gotten an answer as far as I know.

Going with hardware failure, RMA.

You could try a different cable and USB 2.0 port. But don't hold your breath.

 

[ksin86]

Nobody knows how to fix the tablets that won't unlock. Many have asked, none have ever gotten an answer as far as I know.

Going with hardware failure, RMA.

You could try a different cable and USB 2.0 port. But don't hold your breath.

Well, that's an idea. I'll try it out. Thanks.

 

[ksin86]

Well, that's an idea. I'll try it out. Thanks.

Okay, doesn't seem like it's working. Are there any tips on doing an RMA on this guy or just regular procedure?

Thanks.

 

[mugzylol]

Can you flash a custom recovery? (Or boot into one) flashing a new stock image will solve problems. Twrp will mount a USB OTG If you get the right one. Maybe you could flash a ROM from a USB OTG. /sdcard probably wouldn't mount.

sent from my nex7

 

[ksin86]

Can you flash a custom recovery? (Or boot into one) flashing a new stock image will solve problems. Twrp will mount a USB OTG If you get the right one. Maybe you could flash a ROM from a USB OTG. /sdcard probably wouldn't mount.

sent from my nex7

Thanks for the reply. But unfortunately I can't even run the OEM Unlock command to be able to to flash anything...

 

[Pandae]

Did you double-check how the drivers are installed? What does "fastboot devices" say?

If you can't unlock via a manual fastboot command, it's doubtful Wug's tool will do any better. I wish I had an answer for you, because while not "common," this does come up from time to time. It may or may not be hardware failure, but every time it seems something in the bootloader got corrupted/damaged. It makes me glad that with my two N7 generations, I unlocked almost immediately as part of rooting.

I think there's a "boot.img" file as part of the stock ROM package. Even though you're unlocked, maybe you can try flashing it? Just that file, not any of the others.

https://developers.google.com/android/nexus/images

 

[cchen25]

Had the exact same thing happen... Help!

Unfortunately, I had the exact same thing happen. My nexus 7 is not quite a year old now. Worked perfectly before, but suddenly this week it died.

Have been trying the toolkit today to no avail as it is still locked.

If anyone knows of a solution, would be very grateful for the help. I now have a useless brick.

 

[Pandae]

It might be eMMC failure. There doesn't seem to be a fix to do at home, at least not with fastboot, so hurry and get an RMA while it's still in warranty.

 

[ksin86]

It might be eMMC failure. There doesn't seem to be a fix to do at home, at least not with fastboot, so hurry and get an RMA while it's still in warranty.

Thanks guys for all the input. I'll be sending it in ASAP.

Thanks!