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Reset Note 3 Completely

OP ac130kire

12th July 2014, 01:20 AM   |  #1  
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Join Date:Joined: Jul 2014
Here is my deal. I have to send in my note 3 to at&t or samsung when I get the replacement phone that they are sending me. I have previously rooted my phone, but I don't think it is rooted anymore. So Knox status is 0x0 and the other thing that is knox related is also 0x0, but I still have the device status as custom. Is this going to void my warranty if I send it in like this?

The question: How do I get rid of the custom status of my device and is there anything else that I need to check before sending it in.
3rd October 2014, 12:11 AM   |  #2  
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Join Date:Joined: Jul 2014
Yes it will. it means you tampered with the firmware. This link will get you were you need to go to fix that
http://forum.xda-developers.com/show....php?t=2703006

Sent from my One A0001 using XDA Premium 4 mobile app
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