Reset Note 3 Completely

3 posts
Thanks Meter: 0
By ac130kire, Junior Member on 12th July 2014, 02:20 AM
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Here is my deal. I have to send in my note 3 to at&t or samsung when I get the replacement phone that they are sending me. I have previously rooted my phone, but I don't think it is rooted anymore. So Knox status is 0x0 and the other thing that is knox related is also 0x0, but I still have the device status as custom. Is this going to void my warranty if I send it in like this?

The question: How do I get rid of the custom status of my device and is there anything else that I need to check before sending it in.
3rd October 2014, 01:11 AM |#2  
scabbie1980's Avatar
Senior Member
Thanks Meter: 9
Yes it will. it means you tampered with the firmware. This link will get you were you need to go to fix that

Sent from my One A0001 using XDA Premium 4 mobile app
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