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Note 3 Lollipop Update - Overheating !!!

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By vja4Him, Member on 17th April 2015, 03:57 AM
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Just got my Lollipop Update for my Note 3 today. I was stuck at 4.4.2 for a very long time, probably around six months or longer at 4.4.2. I was excited to see what the changes and improvements would be, only to be really pissed !!!

After about an hour or longer, my Note 3 finished the update, rebooted, then went through more of the updating process, and then I saw the new look, but noticed the screen brightness was very low. I saw the error message telling me that my device was overheating ... !!! What !!! My Note 3 has NEVER overheated, and I got my Note 3 in December of 2013.

I called Samsung Tech Support, did the usual Reboot, no help. Then the usual Safe Mode, but still no change. Finally did the Wipe Cache Partition, but still the issue was not fixed. Samsung Tech Support told me the only solution was to send in my Note 3 for repairs, or try a Factory Reset.

I went back to Settings and noticed something that caught my attention ..... I saw the little box with a green check mark, and decided to "Uncheck" that little box, and you know what happened ... ??? My Brightness went back to normal, very bright !!!

Why did the Samsung Tech Support miss that super-easy fix !!! At least to set the Brightness to bright again. BUT ..... I notice that my Note 3 is running much warmer than ever before. So, rather than risk serious damage from overheating, I turned off everything that I possibly could, which is a bummer, because now my Super-Cool High-tech Advanced Smartphone is not so cool anymore, with Brightness turned way down, Power-Saving turned on, Bluetooth off, WiFi off, all Haptic turned off, Download Booster turned off, Roaming off, almost everything OFF ... !!!

What's the use of having this Monster Mini-Super Computer if I can't even take advantage of the many cool features ... !!! Might as well just go back to using a Dumb-Phone .....

Oh well, I might just upgrade to the Note 4 anyways, since that might be the last of Samsung Smartphones with a removable battery and SD card reader ..... -- Jim .....
 
 
17th April 2015, 08:49 AM |#2  
Frank Westlake's Avatar
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Overheating is caused by overcharging or excessive CPU load. You probably have an application that is running a background service on boot and it is stuck in a race condition because your upgrade caused a system change that it can not handle properly. To find out if this is true you can uninstall all your applications and see if the problem stops. Then you can install them one at a time and see which causes the overheating.

Frank
17th April 2015, 04:46 PM |#3  
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Thanks for your advice. Since I have so many apps, it would be a lengthly process, taking several months. I use many apps everyday, and since my Note 3 is my main computer, I might not use this strategy.

I may upgrade to the Note 4, and keep my Note 3, then send my Note 3 in for repair or replacement ......
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