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Noise reduction greyed out?

OP WatermelonSlim

24th August 2014, 05:52 PM   |  #1  
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T-Mobile Note 3, all stock, not rooted, all the latest updates installed. My wife has an identical phone. We go to settings, device, call, and I have a noise reduction setting I can check and uncheck, her noise reduction setting is greyed out.

How can I get it working for her?
24th August 2014, 07:25 PM   |  #2  
louforgiveno's Avatar
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Quote:
Originally Posted by WatermelonSlim

T-Mobile Note 3, all stock, not rooted, all the latest updates installed. My wife has an identical phone. We go to settings, device, call, and I have a noise reduction setting I can check and uncheck, her noise reduction setting is greyed out.

How can I get it working for her?

is she using a headset ? (Bluetooth/wired), try turning off/unplug any external headsets and recheck to see if the option is selectable
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24th August 2014, 11:41 PM   |  #3  
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Strange, I went to look at it again it and it was lit up so I could check it or uncheck it. Don't know what caused it but it's working now.
25th August 2014, 12:06 AM   |  #4  
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Quote:
Originally Posted by WatermelonSlim

Strange, I went to look at it again it and it was lit up so I could check it or uncheck it. Don't know what caused it but it's working now.

Good 2 hear.
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