[Q] [PROBLEM] Samsung SideSync 3 on Windows 8.1

[miHah]

Hello!

I'd really like to use SideSync 3 from Samsung with my Note 4, because I work on my computer alot and it would be very handy to operate my phone via comp.

I had it set up on my ex personal PC via USB, but I can't get it to work on my ASUS laptop.

Problem: I install SideSync 3 from http://www.samsung.com/us/sidesync/ and after I start the program nothing happens. It's like it freezes on opening and doesn't start. I was looking in the running processes but can't find any clue that is actualy running nor anything. I tried running as admin, tried system compatibility with win 8, 7, xp, dpi changes, admin rights... nothing works.

Any idea?

I'd be really happy if someone helped me out! =)

 

[magichoward]

Sorry this won't help much. But it's working fine on WiFi. 8.1 Windows. Check you have latest version from Samsung on your note

 

[raveenrox]

try turning on USB debugging from developer options menu

 

[miHah]

try turning on USB debugging from developer options menu

tried usb debugging, nothing help because app doesn't start on windows. It's like it hangs..

i tried it on another laptop - lenovo.. same problem...


again:
1. i install sidesync 3.0 from samsung webpage
2. i start it
3. nothing happens
4. i try to run as admin
5. nothing
6. restart
7. notthign
8. run the program
9. nothng


i'm loosing my mind really =(

 

[miHah]

Anyone with any idea??

As I said... I'm loosing my mind =(

 

[miholinc]

Same problem here on Asus laptop with Windows 8.1

 

[Iztok67]

Same problem here.
Any ideas?

 

[willcor]

hi ,
i noticed that you are trying to get SideSync 3 it to work on Win 8.1 (PC /USB .)
However ,i have Acer laptop Win 8 ( have not updated laptop to Win 8.1 ) SideSync 3 works fine. (No freezes or nothing, smooth, no problems at all )
Note 4 / USB connected .
Maybe you can " read " something into why it works on Win 8, since you " tried system compatibility with win 8" ?
Good luck

 

[Blonti]

I have same problem. I tried on 3 different computers (Win 10, Win 8.1 and Win 7). To my suprise I can't run this app on any computer. It just will not start - at least it seams so. I also tried different compability modes and run it as administrator, but no success (it's same experience as miHah).

This is not a problem of phone (I use S6 Edge) - the phone is recognized when connected by USB (and I can browse/edit content on phone from pc). It just wont work with SideSync. BTW: I tried with SideSync version 3 and 4. Same results - doesnt run.

 

[yusufdincer]

I have similar problem. I am unable to install samsung sidesync because it freezes my Windows 10 pc while installing samsung usb drivers for mobile devices. I am also unable to uninstall samsung usb drivers. Everytime I forced to reset my pc. Any ideas?

 

[dongtranle]

I have same issues and very confused

 

[jphi007]

Admin rights requested on startup

At any time when I reboot, as Sidesync is started during boot sequence, when I login in, the Admin rights autorisation opened as I am not admin by default.

Any clue or advice for this ?

Thanks
jp

 

[dhart62]

Same here

Do you guys also have keis 3 installed? I was able to start sidesync. I hadn't had any devices linked yet but I installed keis 3 and now it is doing the same (not even starting). I noticed when I downloaded sidesync from the Samsung website, it notified me I needed to update keis 3 and uninstalled it when I accepted the update. I wonder if it has something to do with both programs being installed or if you also need sidesync source on the computer as well. BTW I'm running acer win 7.