I just recieved my dock which i got on your review, and first of, the usb port is wrong way , i had to open it up and turn it around, but doing so i found out how cheap and flimsy the unit is..i cannot get phone to sit on it enough to get a connection and if you take out insert to use with case, you may find the usb end coming out with the plactic it sits in as it is not actually secured in with anything ...mine is now in the trash some 30 mins after opening it...my recommendation......dont bother