FORUMS

Which OEM Would You Like to Help?

Most manufacturers have moments of greatness and moments of decadence, and in the past few years … more

Root T-Mobile S6/Edge on 5.1.1 Without Tripping Knox

If you purchase phones from a carrier, you may be no stranger to the difficulties … more

IonVR Coming Soon, HTC M9 Dev Edition Gets Android 5.1 – XDA TV

The HTC M9 Developer Edition has received Android 5.1. That and … more

Android 5.1.1 Omni ROM For Motorola Xoom

Back in Feb 2011, the Motorola Xoom became the first device to be sold with Android 3.0 … more

OnePlus One volume buttons problem

5 posts
Thanks Meter: 0
 
By Ferenor, Junior Member on 6th July 2014, 12:23 PM
Post Reply Subscribe to Thread Email Thread
21st September 2014, 01:36 AM |#11  
drmacrofish's Avatar
Senior Member
Thanks Meter: 349
 
More
Hadn't looked at this thread for awhile. For me my volume buttons did not work out of the box. I put in a support ticket with OnePlus and they told me the would replace or refund me. That was one month ago however and I still have my broken device and no response. I am awaiting a decision by PayPal now unfortunately.
 
 
21st September 2014, 08:35 PM |#12  
Junior Member
Thanks Meter: 0
 
More
Same problem
Quote:
Originally Posted by drmacrofish

Hadn't looked at this thread for awhile. For me my volume buttons did not work out of the box. I put in a support ticket with OnePlus and they told me the would replace or refund me. That was one month ago however and I still have my broken device and no response. I am awaiting a decision by PayPal now unfortunately.

I got my OPO 2 days ago and both volume buttons worked fine until today. Now my vol. up doesn't do anything. So same problem here
Seems like I have to do a RMA request.
26th September 2014, 02:36 PM |#13  
Junior Member
Thanks Meter: 0
 
More
Volume buttons not working
Hello, I'm having the same problem and also saw this vid, looks like the same problem: youtube.com/watch?v=zU3CZnFFoso
Only Volume down seems to work, volume up does not. Only tried a reboot and compared all sound settings with a good working OnePlus One. It does not work on any occasion, having apps running or not. The other OnePlus One works on every occasion, playing music, or do nothing, I always can use the volume up and down buttons. I truly hope there will be a fix for this.
Kind regards,
Limburg3rt (One rooted Galaxy S3 CyanogenMod, Nexus10 stock Android rooted and 2 OnePlus Ones, one working like a charm, one without volume buttons working like they should )
26th September 2014, 06:10 PM |#14  
drmacrofish's Avatar
Senior Member
Thanks Meter: 349
 
More
No fix for mine. Had to send mine back for a refund. Bummed out about it too cause I really like the device and all the ROMs.
26th September 2014, 06:53 PM |#15  
Junior Member
Thanks Meter: 0
 
More
Quote:
Originally Posted by drmacrofish

No fix for mine. Had to send mine back for a refund. Bummed out about it too cause I really like the device and all the ROMs.


That's not great at all, when it works it's a great phone, but it HAS to work! Did you got a full refund? Was is it hard to get the refund, and how long did it all took? I'm wondering what's better. If I'll wait for some kind of software fix, or if send it back for replacement.
28th September 2014, 07:24 PM |#16  
drmacrofish's Avatar
Senior Member
Thanks Meter: 349
 
More
Quote:
Originally Posted by Limburg3rt

That's not great at all, when it works it's a great phone, but it HAS to work! Did you got a full refund? Was is it hard to get the refund, and how long did it all took? I'm wondering what's better. If I'll wait for some kind of software fix, or if send it back for replacement.

I just sent mine back this past Friday so I still have not gotten the refund. PayPal said they will refund me once they have record of it being at OnePlus warehouse. I did not have to send it back to China which is good. I will be getting a full refund including my initial shipping, but will be out the 12$ it cost me to send the unit back I guess, but I really don't care.

Edit: It has been just over a month since I submitted the ticket the day after recieving the phone. Long time man.

Sent from my SM-N900T using Tapatalk
Last edited by drmacrofish; 28th September 2014 at 07:39 PM.
10th March 2015, 03:26 PM |#17  
Junior Member
Thanks Meter: 0
 
More
root your phone, use rom manager to get into bootloader, install ButtonRemapper and try it out. i bought a oneplus with hardbutton problems, it has not arrived yet but i will try this.
4th April 2015, 01:50 AM |#18  
Junior Member
Thanks Meter: 1
 
More
Volume Up not working
Anybody find a solution for this issue?
I'm having a same problem, i've done a factory reset but still it doesn't work.
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes