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WhatsApp Backup install failed ?? pls help

26th August 2014, 10:53 AM |#1  
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Hey I'm new here, I post this again because I think this is the right forum
for it:

I have a problem with whatsapp:

A week or two ago, i got a new handy number, I changed the number in whatsapp, but whatsapp says Install the normal Version of Whatsapp - I used WA+ .

I did it and before i did it, i created some backups.
I have now many files like this one: msgstore-2014-08-04.1.db.crypt7

When I install Whatsapp, it says we found a backup file - but few min. later it failed...
Can anyone help me? I want my chats back -.-
I tried the most things ... and I rooted my smartphone now and I installed today cyanogen mod...

Sorry for my bad english - Is there any solution?
 
 
27th August 2014, 04:33 AM |#2  
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Backup's file is damaged...

Sent from my LG-P769 using XDA Free mobile app
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