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Phone boots up only when keyboard is open

8th September 2014, 07:31 PM   |  #1  
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I seem to have come across an issue with my phone, to where it only boots up when the physical keyboard is open. If I have it closed, it will remain in a boot loop on the second Motorola splash screen.

When the phone is on, the touch screen is not responsive, not unless the physical keyboard is open.

Any ideas?

Thanks in advance!
8th September 2014, 08:06 PM   |  #2  
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Definitely sounds like a hardware issue with the ribbon behind the screen...

Hopefully others chime in with some tips on how to replace/repair that element. I've never had an issue with it personally on my 2 Q's.
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