Gingerbread update info

was talking with a tech support guy in lg uk forums via chat support and got this:
Mobile Phone Support: Hello, Guest. Can I help you with anything today?
Mobile Phone Support: You're through to Stefan, how may I help?
: yes. i have a question about optimus 3d but i don't know if i can ask questions here or you are here only for support
Mobile Phone Support: We will be more than happy to help with any queries you have, what would you like to ask?
: my 3d camera lags a bit and is slow to start
: i try to update but it says i have the lates version
Mobile Phone Support: Ok, do you have any other apps running when attempting to use the camera feature?
: nope
: i tried emergency mode in lg update tool to restore my original firmware v10d (currently in v10k) but i get error when checking my phone imei
Mobile Phone Support: Ok, I would suggest waiting for the Gingerbread update as this should improve the performance of the device. We are expecting Gingerbread to be available no later than November, unfortunately we cannot guarantee this as we have not been informed of an official release date.
: ok ty man
let's hope
edit: lol at all this anger here... i created the thread to share info about gb update so anyone having such info is most welcome to post it. Meantime if expressing all this anger here makes you feel any better you can try expresing it by hitting the thank you button hard

LG Support (FaceBook):
LG would like to express its sincere thanks to all of the Optimus Series owners who have been waiting patiently for the Android 2.3 Gingerbread upgrade. We are excited by the high level of product interest that LG Optimus Series owners have shown, and we are taking all possible measures to offer a smooth OS upgrade in a timely manner.

The three premium smartphones of the Optimus Series will be upgraded first, as outlined below, followed by a global rollout thereafter.

LG Optimus 2X: Now available (as of 1st November, 2011) for open models in Europe
LG Optimus 3D: Week commencing November 21st for open models in Europe
LG Optimus Black: Week commencing November 28th for open models in Europe

The exact timing of the upgrades in each market may vary because of the different requirements in each country with respect to domestic operators and models. Please contact local service representatives to check the specific upgrade schedule in your market.

Again, LG greatly appreciates the support and feedback that customers have given during the upgrade delay, and we will do our utmost to continually provide better service in the future.

Thank you very much.

hahaha you guys got no patience.

From what's been going on, LG hasn't lied. They first said Gingerbread upgrade will come in September, but that date has been pushed to October/November due to testing reasons. Makes sense. Lots of unexpected stuff can happen during the testing phase. Also testing isn't conducted in just an hour or two. It takes days to fully test the product. If there's any errors, they go fix it up and then test some more. When its stable enough they release it as a beta to a wider audience and then when its considered stable enough for wide use it'll be released to the others.

LG did say October/November, No later than December. Its only mid-October right now.

I know, I know, most of you guys will be commenting about how you've been patient and waited this long but LG hasn't released anything. Probably put in more useless comments about the same thing, but just face it, you're impatient. You buy the phone knowing it'll be upgraded, you see a delay then think "OMG!!! IMBECILES!" Then think, okay fine I'll wait patiently... next week comes, "OMG!!! STILL NO NEWS?!?!" Then at that point, each passing day you get more and more impatient. Probably most of you have made all those pointless remarks about LG giving delayed updates and no longer recommending the phone, but I still find the problem is in you guys, not in LG. They are working on a release and bringing it out after its working properly. Nothing wrong with that. Nothing wrong with testing it out extensively. Impatient people will be unhappy about anything that doesn't fit their needs.

Most likely, once we get Gingerbread, there will be complaints about not receiving Ice Cream Sandwich yet. And when there's a delay due to testing purposes there will be more complaints. Feels like lots of the complainers are just ignorant and self-centered. Ignorant because they don't really comprehend what's going on during development phases even if they believe that they do and self-centered because they got the mindset that they cant' have a phone that's behind other people. A superiority complex is hard to fix, good luck.

I dont really care about lg anymore. There are some really skilled guys at cyanogen who will help us to always have the newest version of android. Just be patient and if u get it... donate a little bit to those guys, so they can buy a beer

Sent from my LG-P920 using Tapatalk

Sent this to LG Nordic today. I was a little bit upset when i wrote it. Aren't normally this mean. ;-)

Hej LG.

Undrar vart den utlovade GB uppdateringen är till min telefon.
Under all kritik att den inte kommit när nu ICS lanseras. Kom nu inte med något undvikande svar att du inte har den informationen. Antingen är LG ett helt inkompitent företag som inte ska släppa telefoner eller så får jag ett bra svar.

Ser att era försäljningssiffror går neråt gällande telefoner. Inte så konstigt med omstartande telefoner, och brist på kommunikation från er. Tyvärr upplevs ni som nonchalanta och oseriösa runt om på nätet. Det svar jag får kommer sättas upp på såväl XDA forum och swedroid forum.
Gör nu ett försök till att lyfta förtroendet för era kunder.

MVH: Johan

Translates into:
Hi LG.
I wonder where the promised october GB update is! It´s unspeakable that it hasnt been released now that Goggle is anouncing ICS.
Either LG is a company with incompetent people or pherhaps you could give me a straight answer.

I see that your sales in phones is decreasing. Not so suprising with phones that reboots and no feedback from LG. I´m sorry to say that you come across as nonchalant and not serius around the "net". Your answer will be posted on XDA and Swedriod forum. Now pls try to "save some face" in front of your customers.

Best reegards: Johan


Sent from my LG-P920 using Tapatalk