Or Continue to Thread: Carrier IQ
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29th November 2011, 10:36 PM   |  #7  
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Quote:
Originally Posted by ccb101

you can just temp root your phone and use titanium backup to freeze the two apps IQRD and HTC IQAgent and you should be fine.

Did you test it? I believe it goes much deeper than this? See my original post here: http://forum.xda-developers.com/show....php?t=1358896

I had submitted a support ticket with AT&T regarding Carrier IQ. Here's their response:
Quote:

Dear ???? ???,

Thank you for contacting AT&T regarding removing Carrie IQ settings. I apologize for any inconvenience this may have caused you. My name is ?? ?? and I will be happy to assist you with your inquiry.

Mr. ???, I have reviewed the device specifications for the HTC Vivid and the Carrie IQ is part of the operating system of your device. If you attempt to remove this from your device per HTC technical support, this will void your warranty with AT&T and well as HTC. Please feel free to contact HTC directly if further information is needed.

HTC
866-449-8358
6 a.m. to 1 a.m. Eastern Time Monday through Sunday


Again, my name is ?? ?? and I thank you for allowing me the opportunity to assist you with your account. I want you to know that we appreciate your doing business with us several years. If we can be of further assistance, please contact us at http://www.att.com/wireless. Should you have additional concerns or questions about this issue please reply to this email. If you need to contact us again regarding a new issue please send us a new email via the contact link through your online account. As always, thank you for choosing AT&T!

Sincerely,

?? ??
AT&T
Online Customer Care Professional

Then, I had called HTC (866-449-8358 ), and HTC had forwarded me back to AT&T (23 November 2011). AT&T had promised to get back to me, but no reply since.
Last edited by 3f62011; 30th November 2011 at 12:41 AM.