Hmm...maybe the designers/engineers meant for BOTH hardware buttons on either side to be depressed nearly simultaneously in order to register navigation to either the left or right?
Eg.: Placing the tip of my right thumb parallel with the end the bottom of the phone between the two hardware buttons (farther away from the D-pad than one normally would) such that both buttons depressed, I was able to get much better accuracy navigating to the right. Can get the same response on the left side, but it's not as feasible due to the awkward positioning of the hands/fingers.
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