Please help. Used the one-click to install, had issues with my computer finding the Kindle. I restarted the Kindle, however, now the Kindle immediately shuts down when I attach any USB cable (wall cord, factory USB, or USB). I am able to power up only when the USB cable is not attached to the Kindle. Has anyone seen this before? What can I do to fix this?
The Kindle works fine when not plugged in. I'm leaving it plugged in overnight to see if it allows a charge. I've tried the hard reset (no change), and using the factory cable (immediately shuts down). It's strange, because the Kindle is aware of a signal when I plug the cord in, so I hope that I'm right in thinking that it's not a hardware issue.
Any suggestions to fix this would be most appreciated.
Thank for your help.