Join Date:Joined: Apr 2013
From Newegg Operator
This is the first time I have posted. I've learned a lot from you guys, so thanks. Here is what a Teleprompt Operator fro Newegg/Wirefly/Simp?? stated this morning. Looks like Tuesday. but you never know...
You have been connected to Patrick .
Patrick: Hi JBH, I'll be glad to help you with your concern. For security reasons, could you please verify the last four digits of your Social Security number?
Patrick : Thanks for the verification.
Patrick : Please allow me 2 minutes while I review your order.
Patrick : Thanks for your patience.
Patrick : The HTC One Glacial Silver will launch on 04/19/2013.
Patrick : Once we receive the phones in the inventory, we will immediately process your order and the package will be shipped to you in next 24 hours.
Patrick : Is there anything else I can do for you today?
JBH: Does launch mean you will receive on 19th or ship on 19th?
Patrick : The phone will launch on 04/19/2013 and will delivered after 24 hours once we receive the phones in the inventory.
JBH: That does not answer the question.
JBH: If you receive on 19th does that mean we receive on the 20th?
Patrick : I can not assure you the shipping date.
Patrick : However, you will be notify via e-mail once we have the stock in our inventory.
JBH: When pre-ordered it said "Next Day" delivery. Can you define?
JBH: When is the upper management execting to send email?
Patrick : Yes, that is correct the shipping method is Next business day.
Patrick : If the package ship on 04/22/2013 then you can expect your package on 04/23/25013
JBH: Is that what you expecting? The 23rd?
Patrick : The fedEX do not deliver on the weekends for us.
JBH: Will it not ship on Friday the 19th and receive Monday the 22nd?
Patrick : The package will ship after 04/19/2013, because we are expecting the stock on 04/19/2013.
JBH: ok. Thanks Patrick.