Default Mobile Internet

Hi guys, I'm from Sydney Australia, I've recently bought a Samsung Galaxy Note 3 4G 32GB SM-N9005 from kogan.com.au which they ship you a hong kong internation version according them.

Now I haven't came across an issue so far other than my mobile internet not working, whether its 3G/4G (btw my carrier is Vodafone Australia) so I decided maybe I need to do a firmware update so when plugged in my phone on the pc and updated via Kies3, however the problem still exists.

The thing I wanted to ask is whether its a common problem the mobile internet isn't working the current firmware or is it my carrier or is the device not compatible in my region.

Just want to know who to blame why it doesn't work, whether its Kogan, Samsung or Vodafone. lol

Thanks in advance

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