accessing files with cracked screen

nabril15 · Jan 18, 2014

A few weeks ago I rooted my ATT 800o phone, and even attempted to install TWRP. It gave me a compatibility error with 800o so forgot about TWRP. A week ago, the phone fell and the screen cracked, rendering the phone useless. It works perfectly fine, but I cannot enter the pin code since the digitazer is probably broken.

I tried LG PC suite and LG OPS or OTS (I forgot), and it doesnt see any USB device connected. I believe I left the phone in JUST CHARGE USB mode.
I need to access some files on the internal SD card, so I ask for suggestions on what to try next.
Assuming I can get it in download mode, which I should be able to, should I flash the stock LG firmware (800d) and then try to get into it that way? Will that wipe the files of the sd card (pics, application data, etc)?

clapper66 · Jan 19, 2014

nabril15 said:
A few weeks ago I rooted my ATT 800o phone, and even attempted to install TWRP. It gave me a compatibility error with 800o so forgot about TWRP. A week ago, the phone fell and the screen cracked, rendering the phone useless. It works perfectly fine, but I cannot enter the pin code since the digitazer is probably broken.

I tried LG PC suite and LG OPS or OTS (I forgot), and it doesnt see any USB device connected. I believe I left the phone in JUST CHARGE USB mode.
I need to access some files on the internal SD card, so I ask for suggestions on what to try next.
Assuming I can get it in download mode, which I should be able to, should I flash the stock LG firmware (800d) and then try to get into it that way? Will that wipe the files of the sd card (pics, application data, etc)?

Are you going to send the phone in for repair? If you going to be paying for the phone out of your own pocket why worry?

Sent from my VS980 4G using xda app-developers app

nabril15 · Jan 19, 2014

Well
I need to retrieve the files, regardless of what I do with the phone.

Sent from my LG-D800 using xda app-developers app

nyorbee · Jan 19, 2014

nabril15 said:
A few weeks ago I rooted my ATT 800o phone, and even attempted to install TWRP. It gave me a compatibility error with 800o so forgot about TWRP. A week ago, the phone fell and the screen cracked, rendering the phone useless. It works perfectly fine, but I cannot enter the pin code since the digitazer is probably broken.

I tried LG PC suite and LG OPS or OTS (I forgot), and it doesnt see any USB device connected. I believe I left the phone in JUST CHARGE USB mode.
I need to access some files on the internal SD card, so I ask for suggestions on what to try next.
Assuming I can get it in download mode, which I should be able to, should I flash the stock LG firmware (800d) and then try to get into it that way? Will that wipe the files of the sd card (pics, application data, etc)?

I had the same problem, but I manage to use LG on screen app. But never mind, I sent my phone to LG, of course I paid for broken screen (now I have ballistics case, I hope it will be enough for future impacts), But I include a note with the phone and wrote that LG will only replace screen but not delete any data or reinstall soft, and they did

I revived my phone in the same state as I send them, but screen was new of course

Wysłane z mojego LG-D802 przy użyciu Tapatalka

nabril15 · Jan 19, 2014

nabril15 said:
Well
I need to retrieve the files, regardless of what I do with the phone.

Sent from my LG-D800 using xda app-developers app

How much did they charge you and what did you do to start the process with lg?
I bought the phone in december.

Sent from my LG-D800 using xda app-developers app

clapper66 · Jan 19, 2014

I just thought of this do you have an OTG cable?if you do you can plug a mouse in and use it to get around the phone and put the phone in and set it to when you plug in a USB cable it go to USB file mode

Sent from my VS980 4G using xda app-developers app

nabril15 · Jan 19, 2014

What is an otg cable? Sorry

Sent from my LG-D800 using xda app-developers app

clapper66 · Jan 19, 2014

nabril15 said:
What is an otg cable? Sorry

Sent from my LG-D800 using xda app-developers app

an OTG cable is a USB cable witch plugs in your phone but has a female end on it to allow you use things like a keyboard mouse USB drive controller etc.

Sent from my VS980 4G using xda app-developers app

votinh · Jan 19, 2014

@ clapper66, I don't understand how otg cable can help in his case.

@ OP, if you're in luck which OnScreen Phone feature has been ON as well as wireless, you then can use OSP with wireless mode.
Other than that, I don't know any way to mimic your phone on another display.
Worst case, send out to repair.

clapper66 · Jan 19, 2014

votinh said:
@ clapper66, I don't understand how otg cable can help in his case.

@ OP, if you're in luck which OnScreen Phone feature has been ON as well as wireless, you then can use OSP with wireless mode.
Other than that, I don't know any way to mimic your phone on another display.
Worst case, send out to repair.

His screen is not broken the digitizer is cracked so the screen works but does not recognize touch. So of he uses an otg cable with a mouse then he can go under setting then go to PC connection then select MTP mode so that when he connects a USB Cale that's plugged into his PC it will show all the internal storage of his phone and get all his files off that he needs.

Sent from my VS980 4G using xda app-developers app

votinh · Jan 19, 2014

clapper66 said:
His screen is not broken the digitizer is cracked so the screen works but does not recognize touch. So of he uses an otg cable with a mouse then he can go under setting then go to PC connection then select MTP mode so that when he connects a USB Cale that's plugged into his PC it will show all the internal storage of his phone and get all his files off that he needs.

Sent from my VS980 4G using xda app-developers app

Got it.
I thought he has the black-screen LG

nabril15 · Jan 19, 2014

Clapper
Your suggestion is sneaky, underhanded and mischevious, and i like it.
Where might I casually find an otg cable?

I will probably sell the phone as is, so i'd like to avoid spending to fix it.

Sent from my LG-D800 using xda app-developers app

clapper66 · Jan 19, 2014

nabril15 said:
Clapper
Your suggestion is sneaky, underhanded and mischevious, and i like it.
Where might I casually find an otg cable?

I will probably sell the phone as is, so i'd like to avoid spending to fix it.

Sent from my LG-D800 using xda app-developers app

Well I know you can buy them online that's where I got mine, but I would check at some electronics store like RadioShack or bestbuy and maybe wall mart I think there like $5 to $10 or even go to your carrier. I ordered one of amazon for like $2 but it took like 2 weeks to arrive because it came from China.

Sent from my VS980 4G using xda app-developers app

nabril15 · Jan 19, 2014

Clapper
I clap to you. I know, cheesy.
What is the cable officially called?

Otg cable?

Sent from my LG-D800 using xda app-developers app

fr4nk1yn · Jan 20, 2014

Great idea on the otg cable! I have one and didn't think of it!

BTW, screen repair is running $146. I saw it mentioned in threads and that's what they charged.

Sent from my Nexus 7 using Tapatalk

clapper66 · Jan 20, 2014

nabril15 said:
Clapper
I clap to you. I know, cheesy.
What is the cable officially called?

Otg cable?

Sent from my LG-D800 using xda app-developers app

It called a OTG cable witch is short for on the go cable also this is what they look like.

Sent from my VS980 4G using xda app-developers app

nabril15 · Jan 22, 2014

clapper/votinh/whomever

Thank you for the idea of the cable, but I want to try something first. I want to flash it clean so as to remove the exchange pin and hopefully get into it that way. I want to possibly sell the phone, so I have to wipe it anyway. If I don't recover the files, not a big deal (i hope...).
My thinking is...flash it back to stock clean, and see if I can change the USB connection parameters enough to connect. Then I can recover my files, and then maybe I can sell it. It is presently rooted without recovery. How do I flash it back to stock?

clapper66 · Jan 22, 2014

nabril15 said:
clapper/votinh/whomever

Thank you for the idea of the cable, but I want to try something first. I want to flash it clean so as to remove the exchange pin and hopefully get into it that way. I want to possibly sell the phone, so I have to wipe it anyway. If I don't recover the files, not a big deal (i hope...).
My thinking is...flash it back to stock clean, and see if I can change the USB connection parameters enough to connect. Then I can recover my files, and then maybe I can sell it. It is presently rooted without recovery. How do I flash it back to stock?

If you dont mind losing the files then this would work fine

http://m.youtube.com/user/Tomsgt123?desktop_uri=/user/Tomsgt123

Sent from my VS980 4G using xda app-developers app

nabril15 · Jan 22, 2014

clapper66 said:
If you dont mind losing the files then this would work fine

http://m.youtube.com/user/Tomsgt123?desktop_uri=/user/Tomsgt123

Sent from my VS980 4G using xda app-developers app

claps

the link you posted is called "How to unlock the boot loader on your Motorola Device Moto X & Moto G"
Is that what you meant to send? If yes, will it wipe the internal card? In my experience in the past, unless you odin, most flashing rarely touches the contents of DCIM and sdcard.

clapper66 · Jan 22, 2014

nabril15 said:
claps

the link you posted is called "How to unlock the boot loader on your Motorola Device Moto X & Moto G"
Is that what you meant to send? If yes, will it wipe the internal card? In my experience in the past, unless you odin, most flashing rarely touches the contents of DCIM and sdcard.

Woops LOL

when I get on my laptop next class I will send you the correct l link

Sent from my VS980 4G using xda app-developers app

---------- Post added at 06:06 PM ---------- Previous post was at 05:23 PM ----------

nabril15 said:
claps

the link you posted is called "How to unlock the boot loader on your Motorola Device Moto X & Moto G"
Is that what you meant to send? If yes, will it wipe the internal card? In my experience in the past, unless you odin, most flashing rarely touches the contents of DCIM and sdcard.

https://www.youtube.com/watch?v=kqw_LFuyHbE

Ok Try this link called "How to Unbrick or Restore the LG G2 ATT Version"

accessing files with cracked screen

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