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30th January 2014, 11:42 PM   |  #2  
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Originally Posted by sshede

I got my fourth HTC One today from the Sprint store, and I still have the same camera issue. After trying to deal with the dumbass customer non-support agent for an hour, I have a fifth HTC One on it's way for another exchange.

Is there any way to fix the issue short of sending it to HTC? I really can't go without a phone for that long. Thanks.

As this has pretty much been confirmed as a hardware issue, no. Sending the phone to HTC seems to be the only solution