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13th February 2014, 02:41 PM   |  #2  
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Quote:
Originally Posted by kuldeep_ch

Need help

Basics:
Moto G (brought in the USA - Global GSM Model)
Using it in India currently
KitKat updated

Problem:
Hangouts, whatsapp and gmail notifications delayed
Hangouts performing thje worst of all (almost delayed till 30 mins)
Whatsapp next in line with delays upto 15-20 mins
Problem predominantly occurs when using mobile data (both 2G and 3G)
On wifi, it appears fine but cant really say its perfect
But on mobile data, it works the worst

Any one else have similar issues..?

What I have tried so far but in vain:

Changing the SIM Card
In fact I have two Moto G phones with the same issue on mobile data
Factory resets
Push Notification fixer application installed with hearbeat times changed; toggled between 1 min and 28 minutes for mobile data, still the problem persists
I have no other battery saving apps installed.

I am frustrated as I didnt have this earlier with my devices on jelly Bean (I have used Samsungs and HTC first); push notifications worked like a breeze on these even with 2G

Any ideas to help me will be appreciated, I logged a case with Moto and they said they will investigate. Random google seaches proved that users have the problem with kitkat sporadically but Moto customer care says they havent heard about this at all.

Many thanks

Hmmmmm From how many days you are in India?
That's the data rate almost all network providers give here. No LTE here. Depends upon which carrier you are on? It's 3G? Don't think so.
In your case it should be the network provider and not the device for slow speeds of sync. Check if background Data restriction is not on. Tell me your state and the name of carrier. Check if any auto kill app is not active?
Last edited by sihag; 13th February 2014 at 02:43 PM.
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