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10th March 2014, 05:07 AM |#1  
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After updating to to kitkat my device (XT-1032, 8GB) facing some issues. Sometimes the menu icos disappear and the menu becomes totally black. The service menu doesn't come by entering the code *#*#4636#*#*
Please give me some suggestions. If I reset factory settings, will it downgrade to Jelly Bean 4.3 again?