Default [Q] root files

I broke my g flex screen the other day and I just got my replacement phone in. I tried taking to titanium backup file from my broken phone so I can put it on the new one but the backup doesn't copy over. Just an empty folder that says titanium backup. I tried copying the files themselves but to no avail. What can I do? I need my backup files but it is like I don't have the authority to copy them or cut them. Any ideas? thanks