Phone Can't do last step of rooting process HTC One M7

Ok I'm fairly brand new to this whole Rooting process...I just decided to try it because I dropped my phone and the screen got cracked touch screen still works fine regularly but when I go to the bootloader and go to recover to back up my files and install it does not the touch screen just completely does not work at all...when I turn off my phone and reboot regularly the touch screen works fine...smh..can someone help me..(HTC One M7 Sprint)