Originally Posted by bigv5150
Reboot into recovery by turning phone off and holding down the power button and volume down for about 5 sec. Choose recovery and install backup. If you didn't make a backup (shame on you). You will have to fxz the firmware and you will have a fresh new phone but will lose ALL data including pics and music etc.
thx for your help, can you tell me more details about fxz the firmware?